Manulife HK Enhances Cancer Care Access Through Cashless Outpatient Service
Published: 22 Dec 2025
Author: Precedence Research
By expanding its partnership with Hong Kong Baptist Hospital (HKBH) and introducing a new outpatient cashless service for cancer day treatment, Manulife Hong Kong has strengthened its healthcare ecosystem. Through the initiative, qualified Manulife customers can receive cancer day treatments at HKBH and its East Kowloon Medical Centre (EKMC) without having to pay in advance. The service greatly lessens the financial and administrative burden on patients by directly settling medical bills with the hospital, allowing them to concentrate on healing rather than reimbursement processes.
The recently implemented cashless system is intended to assist patients during one of the most emotional and physically taxing times in their lives. Frequent hospital visits are often necessary for cancer day treatments, which can result in recurring out-of-pocket costs and paperwork stress. Customers of Manulife can easily access treatment with this service, which guarantees continuity of care and enhances the treatment experience in general. This action demonstrates Manulife's continued dedication to improving affordability and streamlining healthcare access via workable insurance-led solutions.
The improved partnership offers eligible Manulife policyholders value-added outpatient services in addition to cancer treatment. These support a more preventive and all-encompassing approach to healthcare and include access to immunizations and health check-up services at HKBH facilities. Instead of focusing only on illness, the partnership seeks to promote early detection, proactive health management, and long-term well-being among clients by combining preventive care with treatment-focused services.
The partnership builds on an existing framework between Manulife and HKBH, which already provides customers with access to second medical opinions from oncology specialists. By combining expert clinical insights with financial convenience, the collaboration delivers a more comprehensive care model that supports patients across diagnosis, treatment, and recovery
Executives from Manulife Hong Kong commented on the initiative, emphasizing that true well-being encompasses both financial and emotional tranquility in addition to medical care. The cashless service is in line with HKBH's goal of offering patient-centered, accessible, and compassionate care, according to hospital representatives. Manulife and Hong Kong Baptist Hospital are working together to eliminate obstacles to cancer treatment and establish new standards for integrated healthcare assistance in Hong Kong.