KPMG in India and Zoho partner on enterprise digital transformation

In August 2026, KPMG in India and Zoho announced a strategic alliance to support enterprises in India with digital transformation. This partnership will combine KPMG’s consulting and advisory capabilities with Zoho’s portfolio of more than 60 cloud-based business applications. The partnership will also target mid-market and large enterprises that are looking for integrated, scalable, and privacy-focused SaaS solutions, with a focus on AI, automation, agility, and data-driven decision-making.

The companies plan to collaborate across advisory and strategy, implementation, and managed services, using a combination of alliance, managed services, and reseller models. The partnership will include joint go-to-market initiatives, co-selling and co-delivery, managed services, reseller enablement, and development of industry-specific solutions.

Businesses in India are sitting on enormous potential to scale digitally, but disparate tools, siloed data, and integration hassles hold most of them back. This broken digital foundation also limits how far AI initiatives can scale,” said Bishan Singh, Director, Global Partner Program at Zoho. The company also added that Zoho’s integrated technology stack, including its AI layer, is intended to help enterprises address privacy, data residency, and governance requirements as regulations evolve in India.

Impact on the ICT Market 

In a world where emerging technologies like AI, ML, and IoT are setting new standards, companies all over the world are faced with growing pressure to innovate. But innovation is costly and complex; building new capabilities from scratch requires time, talent, and resources. This is where strategic partnerships come into play. By partnering with complementary businesses, companies can bring advanced solutions to market more quickly and efficiently.

For the IT and software industries, partnerships are more than just a business tool; they are shaping the very growth and development of the industry. As companies worldwide continue to form alliances to tackle bigger challenges, we can expect to see even more innovative and integrated solutions emerging across industries.

Impact on the Agentic AI in Enterprise Operations Market

The global agentic AI in enterprise operations market is driven by the rise of AI-powered agents that adapt, learn, and act within enterprise ecosystems. The market is experiencing significant growth, led by rapid digital transformation, increasing demand for autonomous decision-making for business activities, and increasing integration of AI with enterprise software.

According to Precedence Research, organizations are moving toward autonomous systems that limit human decision-making. This movement helps spur the adoption of agentic AI because AI can find the right sequence of actions and minimize human involvement in the enterprise workflow. Data is being produced quickly and is getting bigger and more unstructured, and organizations need intelligent systems to manage that data. Agentic AI agents can autonomously examine data and extract meaning from it, and act upon insights to speed up decision-making and improve accuracy in different departments.

Connectivity and compatibility with ERPs, CRMs, and Supply Chain Management systems are important accelerants for the adoption of AI tools in enterprises, especially when the tool works natively on the enterprise information systems that exist, so the enterprise can realize value quickly. Organizations are under pressure to reduce costs, reduce mistakes in processes, and return on investments. Agentic AI automates repetitive, resource-consuming tasks with greater accuracy and smarts that improve efficiencies and free up employees to do the strategic portions of their jobs.

Impact on the Enterprise Data Management Market

The global enterprise data management market size is calculated at USD 124.93 billion in 2025 and is predicted to increase from USD 140.06 billion in 2026 to approximately USD 384.56 billion by 2035, at a CAGR of 11.90% from 2026 to 2035.

According to Precedence Research, these technologies provide capabilities for dealing with large amounts of data and cost less to implement for an organization. The enterprise data management market solutions are very important in enabling real-time data access and integration to enable organizational efficiency in an advanced business environment. Furthermore, as growing organizations insist on cloud solutions, the market is expected to grow exponentially, owing to an increasing demand for flexible, secure, and easily accessible data storage services.

AI helps businesses in the enterprise data management market capture and process huge volumes of data faster, which helps them make decisions. The application of artificial intelligence improves the stewardship of data by maintaining the quality of data to be used in the formulation of strategies. Furthermore, AI contributes to the analytical forecast, which helps companies adapt in advance to alterations in the market or industry. They bring into play increased flexibility and adaptability, thus enabling organizations to cope with the rising tide of data-related competition.

Expert Opinion

“By bringing together our advisory-led expertise with Zoho’s scalable cloud solutions, the collaboration is intended to help organizations explore a more integrated approach to transformation initiatives,” said Unaise Urfi, Partner, Digital Solutions and Strategy, KPMG in India.