Mercari Technologies Launches Familyr

Published: 25 Jun 2025

Author: Precedence Research

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Mercari Technologies Limited, a proudly Kiwi-owned company, has officially launched Familyr Family Alert & Response Alarm. Family Alert & Response Alarm represents a breakthrough in the wearable technology of safety implementation designed to empower older adults and individuals diagnosed with dementia or disability. Familyr incorporates an intuitive interface along with advanced technology that would enable the users to live independently and to feel close to their loved ones when they least do without them. Familyr invents a new way of personal alarms to be practical, mobile, and people-oriented, with the simple mission that reads: Talk to someone you know in an emergency.

Familyr offers a portable, wearable, and WiFi-and smartphone-free alternative to wearable fitness technology solutions in the market. This has traditionally offered bulky wall-mounted systems or half-baked foreign solutions that are not conducive to New Zealand lifestyles. It is created to follow the user throughout the house or during the walking trip. Compared to the conventional medical alarm systems that are either long-term contract-based or costly to implement, Familyr is commitment-free. The prepaid SIM cards that are installed in the devices do not require subscription or professional monitoring charges, and these are not under rent but fully belong to the user. This enables Familyr to be among the cheapest and most efficient personal alarms in the country as we have it today.

The most special thing about Familyr is its locally-focused strategy. These stylish and lightweight wearable devices were specifically designed to fit the Kiwi lifestyle, and they can be worn as a pendant, as a bracket, clipped on clothes, or even on key rings and bags. With a press of an SOS button, the device will put the user in touch with up to ten selected trusted contacts such as friends, family, or those in the emergency services. And with inbuilt GPS and fall-detection, the system will automatically know whether the wearer has fallen and will make a call requesting an urgent action without the need to prompt any assistance by the user. Such characteristics have ensured that Familyr is an instant success among carers, occupational therapists, and community health workers.

Executive Statements

Sebastian Guang, Marketing Manager, Mercari Technologies

“Feedback from our clients over the years has given us some simple insight. Everyone wants to remain as independent as they can for as long as they can. Families want to give their aging relatives as much freedom as possible whilst having peace of mind that there is a layer of protection available. The technology in Familyr now makes that possible. There is no equal comparison on the market today. Familyr is a smarter technology that’s far more cost effective to own than its rental competitors.”