Sharecare Launches AskMD Nationwide to Turn Any Health Question into a Personalized Plan

Sharecare announced that AskMD, its AI-powered health navigation experience grounded in each individual's medical history, health plan, and location, is now available nationwide.

Sharecare announced that AskMD, its AI-droven health navigation experience beached in every patient’s medical history, health plan, and location, is recently available nationwide. Intended to turn a patients’ health question into a clear next step, AskMD is free on the App Store, Google Play, and the web, as well as via the Medicare App Library.

While patient is not short on health data, they are often overwhelmed by it, uncertain of its validity, or uncertain what to do with it. AskMD closes those gaps. Patients ask a question in plain language and get trustworthy guidance and evidence-driven content which also grounded in their personal context by giving AskMD permission to connect their healthcare records and health plan details. AskMD matches patients to doctors, allied with specialty, quality, and location, prioritizing those covered by their plan. It gives them visibility in what their care expenses, from prescriptions to procedures, in- and out-of-network. It rewards patients for taking healthy activities with incentives they actually application, from gift cards to discounts at local businesses.

“The industry is arriving at the very thing that drove me to create WebMD and later found Sharecare: People want one trusted place to understand and manage their health,” said Jeff Arnold, co-founder and executive chairman of Sharecare. “But answering a person’s health question in a vacuum is not adequate. People need guidance that reflects their medical history, their health plan coverage, the care available and convenient to them, and transparency on what it costs. AskMD combines the clinical foundation Sharecare has built over decades serving millions of people with the navigation capabilities required to help them move from a health question to a practical next step.”

AskMD by Sharecare is built on an exclusive multi-model architecture that applies the right model to each task. Clinical standards, safety controls, and escalation pathways govern each interaction, so AskMD knows when to hand someone off to a medical care professional. Paired with insurance-aware navigation and augmented by Sharecare’s exclusive, NCQA-accredited health education content, which guidance support people shift from a question to an informed next step, supporting licensed clinicians rather than replacement them.

Furthermore, underlying AskMD’s orchestration layer is a foundation Sharecare has been increasing on since the company’s early years, grounded in the work of Dr. Lawrence Weed, renowned for creating the challenges-oriented medical record (POMR) and SOAP notes. In 2012, Sharecare acquired Dr. Weed’s company, PKC Corporation, for its proprietary clinical knowledge methodology and management technology, which AskMD uses to train its models and supports patients create sense of their own fragmented health information. In its major capabilities, AskMD organizes a patient’s relevant history, concerns, questions, and next steps into a clear, transportable summary that supports them prepare for an appointment and communicate more efficiently with their practitioner.

“So much of the doctor-patient visit gets spent reconstructing the story: when did their symptoms start, what triggers make them worse or better, what did the last practitioner say, which medications are they taking and what dosage,” said Rajesh Aggarwal, MD, PhD, physician and Sharecare’s clinical AI strategy advisor. “AskMD does the heavy lifting to organize that information before the patient walks in the exam room, and presents it in the problem-oriented structure physicians already think in. I start the appointment practicing medicine, my patient gets more out of our time together, and the plan we leave with is one they actually understand and can carry out, and is aligned with their insurance coverage.”

AskMD guides the journey; care teams guide management. AskMD does not identify, prescribe, or replace a physician. It is intended to direct patients to the right professional care at the right moment, and creates that encounter more productive and the follow-up more cost-effective and accessible.

Arnold added, “AskMD is not another chatbot layered on top of healthcare content. It is a private, secure, and connected health experience designed to turn a person’s health question into the right next step. We have spent years building and innovating toward this moment: the point when the complexity of healthcare is finally simplified for every American, wherever they are in their personal journey.”

According to Towards Healthcare, the U.S. digital health market is projected to experience significant growth, with estimates suggesting the market size will increase from USD 98.69 billion in 2026 to approximately USD 266.50 billion by 2035, with a CAGR of 11.67%.Digital health devices integrates different technologies to bring more cutting-edge capabilities, increasing effectiveness and precision and lowers errors. These involves AI, intelligent manufacturing, internet of medical things (IoMT), MHealth, EMR and blockchain, augmented reality and big information. Digital devices in the medical care sector aid in identifying, diagnosing, and avoiding diseases. AI-driven tools vigorously monitor patients and assist in surgeries, thus playing a significant role in all aspects of medical care management. Digital tools aid the healthcare sector by identifying, diagnosing, and avoiding diseases. These AI-driven tools monitor patients and assist in operations, playing a significant role throughout medical care management.

About Sharecare

Sharecare is a digital healthcare organization which delivers software and tech-driven solutions to stakeholders in the medical care ecosystem to support enhance care quality, drive better results, and reduced expenses. Through its data-based AI insights, evidence-driven resources, and comprehensive platform, involving advantages navigation, care management, home care resources, and health data management, Sharecare supports patient easily and effectively manage their medical care and enhance their well-being. In its three business channels, Sharecare allows health plan sponsors, health technology and physician practices, and leading healthcare brands to drive personalized and value-driven care at scale. AskMD, Sharecare’s consumer health experience.

A recent report by Towards Healthcare highlights that the U.S. digital health market is growing as digital health involving cultivating access to medical care, lowering the expenses of healthcare, growing the quality of patient care, creating medicine more targeted and precise and improving the effectiveness of healthcare delivery. Digital health is applying data and communications technologies in healthcare and other health professions to manage illnesses and health challenges, promote wellness and address the operational requirements of healthcare organisations and suppliers. Digital health advantages patients, physicians, researchers, application developers, medical device producers and distributors.