Voice over Internet Protocol Market Size, Share, and Trends 2025 to 2034

The global voice over internet protocol (VoIP) market size is calculated at USD 161.79 billion in 2025 and is forecasted to reach around USD 415.20 billion by 2034, accelerating at a CAGR of 11.04% from 2025 to 2034. The North America market size surpassed USD 69.94 billion in 2024 and is expanding at a CAGR of 11.15% during the forecast period. The market sizing and forecasts are revenue-based (USD Million/Billion), with 2024 as the base year.

  • Last Updated : May 2025
  • Report Code : 6119
  • Category : ICT

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Voice over Internet Protocol (VoIP) Market 

5.1. COVID-19 Landscape: Voice over Internet Protocol (VoIP) Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Voice over Internet Protocol (VoIP) Market, By Service

8.1. Voice over Internet Protocol (VoIP) Market, by Service

8.1.1 SIP Trunking

8.1.1.1. Market Revenue and Forecast

8.1.2. Hosted IP PBX

8.1.2.1. Market Revenue and Forecast

8.1.3. Managed IP PBX

8.1.3.1. Market Revenue and Forecast

Chapter 9. Global Voice over Internet Protocol (VoIP) Market, By Enterprise Type

9.1. Voice over Internet Protocol (VoIP) Market, by Enterprise Type

9.1.1. Small and Medium Enterprises (SMEs)

9.1.1.1. Market Revenue and Forecast

9.1.2. Large Enterprises

9.1.2.1. Market Revenue and Forecast

Chapter 10. Global Voice over Internet Protocol (VoIP) Market, By End-user

10.1. Voice over Internet Protocol (VoIP) Market, by End-user

10.1.1. Residential

10.1.1.1. Market Revenue and Forecast

10.1.2. Industrial/Commercial

10.1.2.1. Market Revenue and Forecast

Chapter 11. Global Voice over Internet Protocol (VoIP) Market, Regional Estimates and Trend Forecast

11.1. North America

11.1.1. Market Revenue and Forecast, by Service

11.1.2. Market Revenue and Forecast, by Enterprise Type

11.1.3. Market Revenue and Forecast, by End-user

11.1.4. U.S.

11.1.4.1. Market Revenue and Forecast, by Service

11.1.4.2. Market Revenue and Forecast, by Enterprise Type

11.1.4.3. Market Revenue and Forecast, by End-user

11.1.5. Rest of North America

11.1.5.1. Market Revenue and Forecast, by Service

11.1.5.2. Market Revenue and Forecast, by Enterprise Type

11.1.5.3. Market Revenue and Forecast, by End-user

11.2. Europe

11.2.1. Market Revenue and Forecast, by Service

11.2.2. Market Revenue and Forecast, by Enterprise Type

11.2.3. Market Revenue and Forecast, by End-user

11.2.4. UK

11.2.4.1. Market Revenue and Forecast, by Service

11.2.4.2. Market Revenue and Forecast, by Enterprise Type

11.2.4.3. Market Revenue and Forecast, by End-user

11.2.5. Germany

11.2.5.1. Market Revenue and Forecast, by Service

11.2.5.2. Market Revenue and Forecast, by Enterprise Type

11.2.5.3. Market Revenue and Forecast, by End-user

11.2.6. France

11.2.6.1. Market Revenue and Forecast, by Service

11.2.6.2. Market Revenue and Forecast, by Enterprise Type

11.2.6.3. Market Revenue and Forecast, by End-user

11.2.7. Rest of Europe

11.2.7.1. Market Revenue and Forecast, by Service

11.2.7.2. Market Revenue and Forecast, by Enterprise Type

11.2.7.3. Market Revenue and Forecast, by End-user

11.3. APAC

11.3.1. Market Revenue and Forecast, by Service

11.3.2. Market Revenue and Forecast, by Enterprise Type

11.3.3. Market Revenue and Forecast, by End-user

11.3.4. India

11.3.4.1. Market Revenue and Forecast, by Service

11.3.4.2. Market Revenue and Forecast, by Enterprise Type

11.3.4.3. Market Revenue and Forecast, by End-user

11.3.5. China

11.3.5.1. Market Revenue and Forecast, by Service

11.3.5.2. Market Revenue and Forecast, by Enterprise Type

11.3.5.3. Market Revenue and Forecast, by End-user

11.3.6. Japan

11.3.6.1. Market Revenue and Forecast, by Service

11.3.6.2. Market Revenue and Forecast, by Enterprise Type

11.3.6.3. Market Revenue and Forecast, by End-user

11.3.7. Rest of APAC

11.3.7.1. Market Revenue and Forecast, by Service

11.3.7.2. Market Revenue and Forecast, by Enterprise Type

11.3.7.3. Market Revenue and Forecast, by End-user

11.4. MEA

11.4.1. Market Revenue and Forecast, by Service

11.4.2. Market Revenue and Forecast, by Enterprise Type

11.4.3. Market Revenue and Forecast, by End-user

11.4.4. GCC

11.4.4.1. Market Revenue and Forecast, by Service

11.4.4.2. Market Revenue and Forecast, by Enterprise Type

11.4.4.3. Market Revenue and Forecast, by End-user

11.4.5. North Africa

11.4.5.1. Market Revenue and Forecast, by Service

11.4.5.2. Market Revenue and Forecast, by Enterprise Type

11.4.5.3. Market Revenue and Forecast, by End-user

11.4.6. South Africa

11.4.6.1. Market Revenue and Forecast, by Service

11.4.6.2. Market Revenue and Forecast, by Enterprise Type

11.4.6.3. Market Revenue and Forecast, by End-user

11.4.7. Rest of MEA

11.4.7.1. Market Revenue and Forecast, by Service

11.4.7.2. Market Revenue and Forecast, by Enterprise Type

11.4.7.3. Market Revenue and Forecast, by End-user

11.5. Latin America

11.5.1. Market Revenue and Forecast, by Service

11.5.2. Market Revenue and Forecast, by Enterprise Type

11.5.3. Market Revenue and Forecast, by End-user

11.5.4. Brazil

11.5.4.1. Market Revenue and Forecast, by Service

11.5.4.2. Market Revenue and Forecast, by Enterprise Type

11.5.4.3. Market Revenue and Forecast, by End-user

11.5.5. Rest of LATAM

11.5.5.1. Market Revenue and Forecast, by Service

11.5.5.2. Market Revenue and Forecast, by Enterprise Type

11.5.5.3. Market Revenue and Forecast, by End-user

Chapter 12. Company Profiles

12.1. Microsoft Corporation (U.S.)

12.1.1. Company Overview

12.1.2. Product Offerings

12.1.3. Financial Performance

12.1.4. Recent Initiatives

12.2. Cisco Systems, Inc. (U.S.)

12.2.1. Company Overview

12.2.2. Product Offerings

12.2.3. Financial Performance

12.2.4. Recent Initiatives

12.3. RingCentral, Inc. (U.S.)

12.3.1. Company Overview

12.3.2. Product Offerings

12.3.3. Financial Performance

12.3.4. Recent Initiatives

12.4. Vonage Holdings Corp. (U.S.)

12.4.1. Company Overview

12.4.2. Product Offerings

12.4.3. Financial Performance

12.4.4. Recent Initiatives

12.5. Nextiva (U.S.)

12.5.1. Company Overview

12.5.2. Product Offerings

12.5.3. Financial Performance

12.5.4. Recent Initiatives

12.6. Dialpad, Inc. (U.S.)

12.6.1. Company Overview

12.6.2. Product Offerings

12.6.3. Financial Performance

12.6.4. Recent Initiatives

12.7. Mitel Networks Corp. (Canada)

12.7.1. Company Overview

12.7.2. Product Offerings

12.7.3. Financial Performance

12.7.4. Recent Initiatives

12.8. Zoom Video Communications, Inc. (U.S.)

12.8.1. Company Overview

12.8.2. Product Offerings

12.8.3. Financial Performance

12.8.4. Recent Initiatives

12.9. 8*8 Inc. (U.S.)

12.9.1. Company Overview

12.9.2. Product Offerings

12.9.3. Financial Performance

12.9.4. Recent Initiatives

12.10. AT&T Intellectual Property (U.S.)

12.10.1. Company Overview

12.10.2. Product Offerings

12.10.3. Financial Performance

12.10.4. Recent Initiatives

Chapter 13. Research Methodology

13.1. Primary Research

13.2. Secondary Research

13.3. Assumptions

Chapter 14. Appendix

14.1. About Us

14.2. Glossary of Terms

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Frequently Asked Questions

The global voice over internet protocol (VoIP) market is expected to increase from USD 145.70 billion in 2024 to USD 415.20 billion by 2034.

The voice over internet protocol (VoIP) market is expected to grow at a compound annual growth rate (CAGR) of around 11.04% from 2025 to 2034.

The major players in the voice over internet protocol (VoIP) market include Microsoft Corporation (U.S.), Cisco Systems, Inc. (U.S.), RingCentral, Inc. (U.S.), Vonage Holdings Corp. (U.S.), Nextiva (U.S.), Dialpad, Inc. (U.S.), Mitel Networks Corp. (Canada), Zoom Video Communications, Inc. (U.S.), 8*8 Inc. (U.S.), AT&T Intellectual Property (U.S.), Grasshopper (U.S.), Ooma, Inc. (U.S.), Go TO (U.S.), Verizon Corporation (U.S.), InPhonex LLC (U.S.), 3CX (Cyprus), Xorcom (U.S.), ASTEC Communications Pvt. Ltd. (India), HoduSoft (India), and IQ Infotech (India).

The driving factors of the voice over internet protocol (VoIP) market are the widespread use of smartphones and VoIP apps (like Zoom, Skype, WhatsApp) boosts the growth of the market.

North America region will lead the global voice over internet protocol (VoIP) market during the forecast period 2025 to 2034.

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