1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
3.1. Market Snapshot
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
5.1. COVID-19 Landscape: Unified communication and collaboration Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
8.1. Unified communication and collaboration Market, by Type
8.1.1. Telephony
8.1.1.1. Market Revenue and Forecast
8.1.2. Conferencing
8.1.2.1. Market Revenue and Forecast
8.1.3. Unified Messaging
8.1.3.1. Market Revenue and Forecast
8.1.4. Collaboration Tools
8.1.4.1. Market Revenue and Forecast
8.1.5. Others (Contact Center, Live Streaming)
8.1.5.1. Market Revenue and Forecast
9.1. Unified communication and collaboration Market, by Deployment
9.1.1. Cloud
9.1.1.1. Market Revenue and Forecast
9.1.2. Hosted
9.1.2.1. Market Revenue and Forecast
10.1. Unified communication and collaboration Market, by Organization Size
10.1.1. Large Enterprises
10.1.1.1. Market Revenue and Forecast
10.1.2. SMEs
10.1.2.1. Market Revenue and Forecast
11.1. Unified communication and collaboration Market, by Industry Vertical
11.1.1. IT & Telecom
11.1.1.1. Market Revenue and Forecast
11.1.2. BFSI
11.1.2.1. Market Revenue and Forecast
11.1.3. Healthcare
11.1.3.1. Market Revenue and Forecast
11.1.4. Retail
11.1.4.1. Market Revenue and Forecast
11.1.5. Education
11.1.5.1. Market Revenue and Forecast
12.1. North America
12.1.1. Market Revenue and Forecast, by Type
12.1.2. Market Revenue and Forecast, by Deployment
12.1.3. Market Revenue and Forecast, by Organization Size
12.1.4. Market Revenue and Forecast, by Industry Vertical
12.1.5. U.S.
12.1.5.1. Market Revenue and Forecast, by Type
12.1.5.2. Market Revenue and Forecast, by Deployment
12.1.5.3. Market Revenue and Forecast, by Organization Size
12.1.5.4. Market Revenue and Forecast, by Industry Vertical
12.1.6. Rest of North America
12.1.6.1. Market Revenue and Forecast, by Type
12.1.6.2. Market Revenue and Forecast, by Deployment
12.1.6.3. Market Revenue and Forecast, by Organization Size
12.1.6.4. Market Revenue and Forecast, by Industry Vertical
12.2. Europe
12.2.1. Market Revenue and Forecast, by Type
12.2.2. Market Revenue and Forecast, by Deployment
12.2.3. Market Revenue and Forecast, by Organization Size
12.2.4. Market Revenue and Forecast, by Industry Vertical
12.2.5. UK
12.2.5.1. Market Revenue and Forecast, by Type
12.2.5.2. Market Revenue and Forecast, by Deployment
12.2.5.3. Market Revenue and Forecast, by Organization Size
12.2.5.4. Market Revenue and Forecast, by Industry Vertical
12.2.6. Germany
12.2.6.1. Market Revenue and Forecast, by Type
12.2.6.2. Market Revenue and Forecast, by Deployment
12.2.6.3. Market Revenue and Forecast, by Organization Size
12.2.6.4. Market Revenue and Forecast, by Industry Vertical
12.2.7. France
12.2.7.1. Market Revenue and Forecast, by Type
12.2.7.2. Market Revenue and Forecast, by Deployment
12.2.7.3. Market Revenue and Forecast, by Organization Size
12.2.7.4. Market Revenue and Forecast, by Industry Vertical
12.2.8. Rest of Europe
12.2.8.1. Market Revenue and Forecast, by Type
12.2.8.2. Market Revenue and Forecast, by Deployment
12.2.8.3. Market Revenue and Forecast, by Organization Size
12.2.8.4. Market Revenue and Forecast, by Industry Vertical
12.3. APAC
12.3.1. Market Revenue and Forecast, by Type
12.3.2. Market Revenue and Forecast, by Deployment
12.3.3. Market Revenue and Forecast, by Organization Size
12.3.4. Market Revenue and Forecast, by Industry Vertical
12.3.5. India
12.3.5.1. Market Revenue and Forecast, by Type
12.3.5.2. Market Revenue and Forecast, by Deployment
12.3.5.3. Market Revenue and Forecast, by Organization Size
12.3.5.4. Market Revenue and Forecast, by Industry Vertical
12.3.6. China
12.3.6.1. Market Revenue and Forecast, by Type
12.3.6.2. Market Revenue and Forecast, by Deployment
12.3.6.3. Market Revenue and Forecast, by Organization Size
12.3.6.4. Market Revenue and Forecast, by Industry Vertical
12.3.7. Japan
12.3.7.1. Market Revenue and Forecast, by Type
12.3.7.2. Market Revenue and Forecast, by Deployment
12.3.7.3. Market Revenue and Forecast, by Organization Size
12.3.7.4. Market Revenue and Forecast, by Industry Vertical
12.3.8. Rest of APAC
12.3.8.1. Market Revenue and Forecast, by Type
12.3.8.2. Market Revenue and Forecast, by Deployment
12.3.8.3. Market Revenue and Forecast, by Organization Size
12.3.8.4. Market Revenue and Forecast, by Industry Vertical
12.4. MEA
12.4.1. Market Revenue and Forecast, by Type
12.4.2. Market Revenue and Forecast, by Deployment
12.4.3. Market Revenue and Forecast, by Organization Size
12.4.4. Market Revenue and Forecast, by Industry Vertical
12.4.5. GCC
12.4.5.1. Market Revenue and Forecast, by Type
12.4.5.2. Market Revenue and Forecast, by Deployment
12.4.5.3. Market Revenue and Forecast, by Organization Size
12.4.5.4. Market Revenue and Forecast, by Industry Vertical
12.4.6. North Africa
12.4.6.1. Market Revenue and Forecast, by Type
12.4.6.2. Market Revenue and Forecast, by Deployment
12.4.6.3. Market Revenue and Forecast, by Organization Size
12.4.6.4. Market Revenue and Forecast, by Industry Vertical
12.4.7. South Africa
12.4.7.1. Market Revenue and Forecast, by Type
12.4.7.2. Market Revenue and Forecast, by Deployment
12.4.7.3. Market Revenue and Forecast, by Organization Size
12.4.7.4. Market Revenue and Forecast, by Industry Vertical
12.4.8. Rest of MEA
12.4.8.1. Market Revenue and Forecast, by Type
12.4.8.2. Market Revenue and Forecast, by Deployment
12.4.8.3. Market Revenue and Forecast, by Organization Size
12.4.8.4. Market Revenue and Forecast, by Industry Vertical
12.5. Latin America
12.5.1. Market Revenue and Forecast, by Type
12.5.2. Market Revenue and Forecast, by Deployment
12.5.3. Market Revenue and Forecast, by Organization Size
12.5.4. Market Revenue and Forecast, by Industry Vertical
12.5.5. Brazil
12.5.5.1. Market Revenue and Forecast, by Type
12.5.5.2. Market Revenue and Forecast, by Deployment
12.5.5.3. Market Revenue and Forecast, by Organization Size
12.5.5.4. Market Revenue and Forecast, by Industry Vertical
12.5.6. Rest of LATAM
12.5.6.1. Market Revenue and Forecast, by Type
12.5.6.2. Market Revenue and Forecast, by Deployment
12.5.6.3. Market Revenue and Forecast, by Organization Size
12.5.6.4. Market Revenue and Forecast, by Industry Vertical
13.1. Microsoft Corporation
13.1.1. Company Overview
13.1.2. Product Offerings
13.1.3. Financial Performance
13.1.4. Recent Initiatives
13.2. Cisco Systems, Inc.
13.2.1. Company Overview
13.2.2. Product Offerings
13.2.3. Financial Performance
13.2.4. Recent Initiatives
13.3. Zoom Video Communications, Inc
13.3.1. Company Overview
13.3.2. Product Offerings
13.3.3. Financial Performance
13.3.4. Recent Initiatives
13.4. Mitel Network
13.4.1. Company Overview
13.4.2. Product Offerings
13.4.3. Financial Performance
13.4.4. Recent Initiatives
13.5. IBM Corporation
13.5.1. Company Overview
13.5.2. Product Offerings
13.5.3. Financial Performance
13.5.4. Recent Initiatives
13.6. Google LLC
13.6.1. Company Overview
13.6.2. Product Offerings
13.6.3. Financial Performance
13.6.4. Recent Initiatives
13.7. Verizon Communication, Inc.
13.7.1. Company Overview
13.7.2. Product Offerings
13.7.3. Financial Performance
13.7.4. Recent Initiatives
13.8. Vonage Holdings Corp.
13.8.1. Company Overview
13.8.2. Product Offerings
13.8.3. Financial Performance
13.8.4. Recent Initiatives
13.9. Zoho Corporation
13.9.1. Company Overview
13.9.2. Product Offerings
13.9.3. Financial Performance
13.9.4. Recent Initiatives
13.10. Huawei Technologies
13.10.1. Company Overview
13.10.2. Product Offerings
13.10.3. Financial Performance
13.10.4. Recent Initiatives
14.1. Primary Research
14.2. Secondary Research
14.3. Assumptions
15.1. About Us
15.2. Glossary of Terms
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