InteliChart Launches InteliSense: AI-Powered Platform to Transform Patient Engagement and Care Delivery

Published: 19 Nov 2025

Author: Precedence Research

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InteliChart, the award-winning leader in patient engagement technology, has unveiled InteliSense, a groundbreaking AI-driven platform that automates, streamlines, and humanizes every stage of the patient journey as part of the InteliChart Healthy Outcomes provider-patient engagement platform. InteliSense draws on more than 20 years of experience in healthcare communication to enable providers to work more effectively without losing the close, meaningful relationships with patients. The platform helps healthcare organizations meet the rising demands, including staffing shortages and administrative burdens. The rising cost of chronic care management can be reduced by automating routine tasks and improving proactive engagement.

The emergence of InteliSense is an important development in patient engagement technology. The platform is a 24-hour extension of the care team, unlike traditional tools, and enables healthcare providers to deliver customized experiences on a scale without sacrificing quality. This ensures that healthcare organizations remain constantly engaged and of high quality. Further, providing the staff with the bandwidth to address interactions that actually need human touch and compassion. This platform is an example of how AI can complement, rather than supersede, human interaction.

InteliSense promotes more active communication between patients and nurses. Its AI agents can recognize patients who require follow-up, send timely prompts to encourage preventive care, and provide health education at the right time. Insignificant and fragmented, InteliSense transforms the nature of digital interactions with patients by making them more responsive, meaningful, and continuous. Furthermore, with the changing face of healthcare, technologies such as InteliSense are becoming critical to meeting operational requirements and patient care at the center.

Executive Statement

Gary Hamilton, CEO of InteliChart

"Adding an intelligence layer to our already successful engagement platform positions us to support healthcare organizations better as they navigate staffing shortages and the rising demand for personalized care. InteliSense represents a major leap forward in how care teams connect with patients. It acts as an always-on extension of the team so provider organizations can operate more efficiently, engage more deeply, and care more continuously."