Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Unified Communications Market 

5.1. COVID-19 Landscape: Unified Communications Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Unified Communications Market, By Product

8.1. Unified Communications Market, by Product Type, 2023-2032

8.1.1. Hosted

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. On-premise

8.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Unified Communications Market, By Solution

9.1. Unified Communications Market, by Solution, 2023-2032

9.1.1. Instant and Unified Messaging

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. Audio and Video Conferencing

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. IP Telephony

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Mobility

9.1.4.1. Market Revenue and Forecast (2020-2032)

9.1.5. Contact Centre

9.1.5.1. Market Revenue and Forecast (2020-2032)

9.1.6. Others

9.1.6.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Unified Communications Market, By Organization Size

10.1. Unified Communications Market, by Organization Size Type, 2023-2032

10.1.1. SMEs

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. Large Enterprises

10.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Unified Communications Market, By End Use

11.1. Unified Communications Market, by End Use Type, 2023-2032

11.1.1. Enterprises

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. Education

11.1.2.1. Market Revenue and Forecast (2020-2032)

11.1.3. Government

11.1.3.1. Market Revenue and Forecast (2020-2032)

11.1.4. Healthcare

11.1.4.1. Market Revenue and Forecast (2020-2032)

11.1.5. Energy and Utilities

11.1.5.1. Market Revenue and Forecast (2020-2032)

11.1.6. Aerospace and Defence

11.1.6.1. Market Revenue and Forecast (2020-2032)

11.1.7. BFSI

11.1.7.1. Market Revenue and Forecast (2020-2032)

11.1.8. Retail

11.1.8.1. Market Revenue and Forecast (2020-2032)

11.1.9. IT and Telecom

11.1.9.1. Market Revenue and Forecast (2020-2032)

11.1.10. Others

11.1.10.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Unified Communications Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.2. Market Revenue and Forecast, by Solution (2020-2032)

12.1.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.1.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.1.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.1.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.6.2. Market Revenue and Forecast, by Solution (2020-2032)

12.1.6.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.1.6.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.2. Europe

12.2.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.2. Market Revenue and Forecast, by Solution (2020-2032)

12.2.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.2.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.2.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.2.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.6.2. Market Revenue and Forecast, by Solution (2020-2032)

12.2.6.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.2.6.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.7.2. Market Revenue and Forecast, by Solution (2020-2032)

12.2.7.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.2.7.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.8.2. Market Revenue and Forecast, by Solution (2020-2032)

12.2.8.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.2.8.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.3. APAC

12.3.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.2. Market Revenue and Forecast, by Solution (2020-2032)

12.3.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.3.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.3.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.3.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.6.2. Market Revenue and Forecast, by Solution (2020-2032)

12.3.6.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.3.6.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.7.2. Market Revenue and Forecast, by Solution (2020-2032)

12.3.7.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.3.7.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.8.2. Market Revenue and Forecast, by Solution (2020-2032)

12.3.8.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.3.8.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.4. MEA

12.4.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.2. Market Revenue and Forecast, by Solution (2020-2032)

12.4.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.4.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.4.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.4.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.6.2. Market Revenue and Forecast, by Solution (2020-2032)

12.4.6.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.4.6.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.7.2. Market Revenue and Forecast, by Solution (2020-2032)

12.4.7.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.4.7.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.8.2. Market Revenue and Forecast, by Solution (2020-2032)

12.4.8.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.4.8.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.5.2. Market Revenue and Forecast, by Solution (2020-2032)

12.5.5.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.5.5.4. Market Revenue and Forecast, by End Use Type (2020-2032)

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.6.2. Market Revenue and Forecast, by Solution (2020-2032)

12.5.6.3. Market Revenue and Forecast, by Organization Size Type (2020-2032)

12.5.6.4. Market Revenue and Forecast, by End Use Type (2020-2032)

Chapter 13. Company Profiles

13.1. Zoom

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. Google

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. Cisco

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. Microsoft

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. LogMeln

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. Fuze

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. Avaya

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. RingCentral

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. Windstream Intellectual Property Services

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. Alcatel-Lucent Enterprise

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms