1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
3.1. Market Snapshot
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
5.1. COVID-19 Landscape: Unified Communication as a Service Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
8.1. Unified Communication as a Service Market, by Industry Vertical
8.1.1. Automotive
8.1.1.1. Market Revenue and Forecast
8.1.2. Education
8.1.2.1. Market Revenue and Forecast
8.1.3. Healthcare
8.1.3.1. Market Revenue and Forecast
8.1.4. BFSI
8.1.4.1. Market Revenue and Forecast
8.1.5. Hospitality
8.1.5.1. Market Revenue and Forecast
8.1.6. Real Estate
8.1.6.1. Market Revenue and Forecast
8.1.7. Legal
8.1.7.1. Market Revenue and Forecast
8.1.8. IT & Telecom
8.1.8.1. Market Revenue and Forecast
8.1.9. Others
8.1.9.1. Market Revenue and Forecast
9.1. Unified Communication as a Service Market, by Deployment
9.1.1. Public Cloud
9.1.1.1. Market Revenue and Forecast
9.1.2. Private Cloud
9.1.2.1. Market Revenue and Forecast
10.1. North America
10.1.1. Market Revenue and Forecast, by Industry Vertical
10.1.2. Market Revenue and Forecast, by Deployment
10.1.3. U.S.
10.1.3.1. Market Revenue and Forecast, by Industry Vertical
10.1.3.2. Market Revenue and Forecast, by Deployment
10.1.4. Rest of North America
10.1.4.1. Market Revenue and Forecast, by Industry Vertical
10.1.4.2. Market Revenue and Forecast, by Deployment
10.2. Europe
10.2.1. Market Revenue and Forecast, by Industry Vertical
10.2.2. Market Revenue and Forecast, by Deployment
10.2.3. UK
10.2.3.1. Market Revenue and Forecast, by Industry Vertical
10.2.3.2. Market Revenue and Forecast, by Deployment
10.2.4. Germany
10.2.4.1. Market Revenue and Forecast, by Industry Vertical
10.2.4.2. Market Revenue and Forecast, by Deployment
10.2.5. France
10.2.5.1. Market Revenue and Forecast, by Industry Vertical
10.2.5.2. Market Revenue and Forecast, by Deployment
10.2.6. Rest of Europe
10.2.6.1. Market Revenue and Forecast, by Industry Vertical
10.2.6.2. Market Revenue and Forecast, by Deployment
10.3. APAC
10.3.1. Market Revenue and Forecast, by Industry Vertical
10.3.2. Market Revenue and Forecast, by Deployment
10.3.3. India
10.3.3.1. Market Revenue and Forecast, by Industry Vertical
10.3.3.2. Market Revenue and Forecast, by Deployment
10.3.4. China
10.3.4.1. Market Revenue and Forecast, by Industry Vertical
10.3.4.2. Market Revenue and Forecast, by Deployment
10.3.5. Japan
10.3.5.1. Market Revenue and Forecast, by Industry Vertical
10.3.5.2. Market Revenue and Forecast, by Deployment
10.3.6. Rest of APAC
10.3.6.1. Market Revenue and Forecast, by Industry Vertical
10.3.6.2. Market Revenue and Forecast, by Deployment
10.4. MEA
10.4.1. Market Revenue and Forecast, by Industry Vertical
10.4.2. Market Revenue and Forecast, by Deployment
10.4.3. GCC
10.4.3.1. Market Revenue and Forecast, by Industry Vertical
10.4.3.2. Market Revenue and Forecast, by Deployment
10.4.4. North Africa
10.4.4.1. Market Revenue and Forecast, by Industry Vertical
10.4.4.2. Market Revenue and Forecast, by Deployment
10.4.5. South Africa
10.4.5.1. Market Revenue and Forecast, by Industry Vertical
10.4.5.2. Market Revenue and Forecast, by Deployment
10.4.6. Rest of MEA
10.4.6.1. Market Revenue and Forecast, by Industry Vertical
10.4.6.2. Market Revenue and Forecast, by Deployment
10.5. Latin America
10.5.1. Market Revenue and Forecast, by Industry Vertical
10.5.2. Market Revenue and Forecast, by Deployment
10.5.3. Brazil
10.5.3.1. Market Revenue and Forecast, by Industry Vertical
10.5.3.2. Market Revenue and Forecast, by Deployment
10.5.4. Rest of LATAM
10.5.4.1. Market Revenue and Forecast, by Industry Vertical
10.5.4.2. Market Revenue and Forecast, by Deployment
11.1. Microsoft Corporation
11.1.1. Company Overview
11.1.2. Product Offerings
11.1.3. Financial Performance
11.1.4. Recent Initiatives
11.2. Cisco Systems, Inc.
11.2.1. Company Overview
11.2.2. Product Offerings
11.2.3. Financial Performance
11.2.4. Recent Initiatives
11.3. Avaya Inc.
11.3.1. Company Overview
11.3.2. Product Offerings
11.3.3. Financial Performance
11.3.4. Recent Initiatives
11.4. RingCentral, Inc.
11.4.1. Company Overview
11.4.2. Product Offerings
11.4.3. Financial Performance
11.4.4. Recent Initiatives
11.5. Mitel Networks Corporation
11.5.1. Company Overview
11.5.2. Product Offerings
11.5.3. Financial Performance
11.5.4. Recent Initiatives
11.6. 8x8, Inc.
11.6.1. Company Overview
11.6.2. Product Offerings
11.6.3. Financial Performance
11.6.4. Recent Initiatives
11.7. Alcatel-Lucent Enterprise (ALE)
11.7.1. Company Overview
11.7.2. Product Offerings
11.7.3. Financial Performance
11.7.4. Recent Initiatives
11.8. Fuze, Inc.
11.8.1. Company Overview
11.8.2. Product Offerings
11.8.3. Financial Performance
11.8.4. Recent Initiatives
11.9. Zoom Video Communications, Inc.
11.9.1. Company Overview
11.9.2. Product Offerings
11.9.3. Financial Performance
11.9.4. Recent Initiatives
11.10. Vonage Holdings Corp.
11.10.1. Company Overview
11.10.2. Product Offerings
11.10.3. Financial Performance
11.10.4. Recent Initiatives
12.1. Primary Research
12.2. Secondary Research
12.3. Assumptions
13.1. About Us
13.2. Glossary of Terms
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