Unified Communications as a Service in Healthcare Market Size to Hit USD 27.44 Billion by 2035

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Unified Communications as a Service in Healthcare Market

5.1. COVID-19 Landscape: Unified Communications as a Service in Healthcare Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Unified Communications as a Service in Healthcare Market, By Product Type

8.1. Unified Communications as a Service in Healthcare Market, by Product Type

8.1.1. Voice Communication Solutions

8.1.1.1. Market Revenue and Forecast

8.1.2. Video Conferencing & Collaboration Platforms

8.1.2.1. Market Revenue and Forecast

8.1.3. Messaging & Chat Platforms

8.1.3.1. Market Revenue and Forecast

8.1.4. Contact Center Solutions

8.1.4.1. Market Revenue and Forecast

8.1.5. Integration & Analytics Tools

8.1.5.1. Market Revenue and Forecast

Chapter 9. Global Unified Communications as a Service in Healthcare Market, By Deployment Type

9.1. Unified Communications as a Service in Healthcare Market, by Deployment Type

9.1.1. Cloud-Based

9.1.1.1. Market Revenue and Forecast

9.1.2. On-Premise

9.1.2.1. Market Revenue and Forecast

9.1.3. Hybrid (Cloud + On-Premise)

9.1.3.1. Market Revenue and Forecast

Chapter 10. Global Unified Communications as a Service in Healthcare Market, By Application

10.1. Unified Communications as a Service in Healthcare Market, by Application

10.1.1. Telehealth & Remote Patient Consultation

10.1.1.1. Market Revenue and Forecast

10.1.2. Internal Staff Collaboration & Communication

10.1.2.1. Market Revenue and Forecast

10.1.3. Patient Scheduling & Support Services

10.1.3.1. Market Revenue and Forecast

10.1.4. Clinical Workflow Management

10.1.4.1. Market Revenue and Forecast

10.1.5. Other Applications

10.1.5.1. Market Revenue and Forecast

Chapter 11. Global Unified Communications as a Service in Healthcare Market, By Distribution Channel

11.1. Unified Communications as a Service in Healthcare Market, by Distribution Channel

11.1.1. Direct Vendor Sales

11.1.1.1. Market Revenue and Forecast

11.1.2. Cloud Service Providers/Online Platforms

11.1.2.1. Market Revenue and Forecast

11.1.3. Resellers & System Integrators

11.1.3.1. Market Revenue and Forecast

11.1.4. Government/Public Health Programs

11.1.4.1. Market Revenue and Forecast

11.1.5. Others

11.1.5.1. Market Revenue and Forecast

Chapter 12. Global Unified Communications as a Service in Healthcare Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Product Type

12.1.2. Market Revenue and Forecast, by Deployment Type

12.1.3. Market Revenue and Forecast, by Application

12.1.4. Market Revenue and Forecast, by Distribution Channel

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Product Type

12.1.5.2. Market Revenue and Forecast, by Deployment Type

12.1.5.3. Market Revenue and Forecast, by Application

12.1.5.4. Market Revenue and Forecast, by Distribution Channel

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Product Type

12.1.6.2. Market Revenue and Forecast, by Deployment Type

12.1.6.3. Market Revenue and Forecast, by Application

12.1.6.4. Market Revenue and Forecast, by Distribution Channel

12.2. Europe

12.2.1. Market Revenue and Forecast, by Product Type

12.2.2. Market Revenue and Forecast, by Deployment Type

12.2.3. Market Revenue and Forecast, by Application

12.2.4. Market Revenue and Forecast, by Distribution Channel

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Product Type

12.2.5.2. Market Revenue and Forecast, by Deployment Type

12.2.5.3. Market Revenue and Forecast, by Application

12.2.5.4. Market Revenue and Forecast, by Distribution Channel

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Product Type

12.2.6.2. Market Revenue and Forecast, by Deployment Type

12.2.6.3. Market Revenue and Forecast, by Application

12.2.6.4. Market Revenue and Forecast, by Distribution Channel

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Product Type

12.2.7.2. Market Revenue and Forecast, by Deployment Type

12.2.7.3. Market Revenue and Forecast, by Application

12.2.7.4. Market Revenue and Forecast, by Distribution Channel

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Product Type

12.2.8.2. Market Revenue and Forecast, by Deployment Type

12.2.8.3. Market Revenue and Forecast, by Application

12.2.8.4. Market Revenue and Forecast, by Distribution Channel

12.3. APAC

12.3.1. Market Revenue and Forecast, by Product Type

12.3.2. Market Revenue and Forecast, by Deployment Type

12.3.3. Market Revenue and Forecast, by Application

12.3.4. Market Revenue and Forecast, by Distribution Channel

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Product Type

12.3.5.2. Market Revenue and Forecast, by Deployment Type

12.3.5.3. Market Revenue and Forecast, by Application

12.3.5.4. Market Revenue and Forecast, by Distribution Channel

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Product Type

12.3.6.2. Market Revenue and Forecast, by Deployment Type

12.3.6.3. Market Revenue and Forecast, by Application

12.3.6.4. Market Revenue and Forecast, by Distribution Channel

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Product Type

12.3.7.2. Market Revenue and Forecast, by Deployment Type

12.3.7.3. Market Revenue and Forecast, by Application

12.3.7.4. Market Revenue and Forecast, by Distribution Channel

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Product Type

12.3.8.2. Market Revenue and Forecast, by Deployment Type

12.3.8.3. Market Revenue and Forecast, by Application

12.3.8.4. Market Revenue and Forecast, by Distribution Channel

12.4. MEA

12.4.1. Market Revenue and Forecast, by Product Type

12.4.2. Market Revenue and Forecast, by Deployment Type

12.4.3. Market Revenue and Forecast, by Application

12.4.4. Market Revenue and Forecast, by Distribution Channel

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Product Type

12.4.5.2. Market Revenue and Forecast, by Deployment Type

12.4.5.3. Market Revenue and Forecast, by Application

12.4.5.4. Market Revenue and Forecast, by Distribution Channel

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Product Type

12.4.6.2. Market Revenue and Forecast, by Deployment Type

12.4.6.3. Market Revenue and Forecast, by Application

12.4.6.4. Market Revenue and Forecast, by Distribution Channel

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Product Type

12.4.7.2. Market Revenue and Forecast, by Deployment Type

12.4.7.3. Market Revenue and Forecast, by Application

12.4.7.4. Market Revenue and Forecast, by Distribution Channel

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Product Type

12.4.8.2. Market Revenue and Forecast, by Deployment Type

12.4.8.3. Market Revenue and Forecast, by Application

12.4.8.4. Market Revenue and Forecast, by Distribution Channel

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Product Type

12.5.2. Market Revenue and Forecast, by Deployment Type

12.5.3. Market Revenue and Forecast, by Application

12.5.4. Market Revenue and Forecast, by Distribution Channel

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Product Type

12.5.5.2. Market Revenue and Forecast, by Deployment Type

12.5.5.3. Market Revenue and Forecast, by Application

12.5.5.4. Market Revenue and Forecast, by Distribution Channel

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Product Type

12.5.6.2. Market Revenue and Forecast, by Deployment Type

12.5.6.3. Market Revenue and Forecast, by Application

12.5.6.4. Market Revenue and Forecast, by Distribution Channel

Chapter 13. Company Profiles

13.1. Cisco Systems, Inc.

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. Microsoft Corporation

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. Zoom Video Communications, Inc.

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. RingCentral, Inc.

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. Avaya Holdings Corp.

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. Mitel Networks Corporation

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. 8x8, Inc.

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. Verizon Communications Inc.

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. AT&T Inc.

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. Vonage Holdings Corp.

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms

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Frequently Asked Questions

The unified communications as a service in healthcare market size is expected to increase from USD 10.37 billion in 2025 to USD 27.44 billion by 2035.

The unified communications as a service in healthcare market is expected to grow at a compound annual growth rate (CAGR) of around 10.22% from 2026 to 2035.

The major players in the unified communications as a service in healthcare market include Cisco Systems, Inc., Microsoft Corporation, Zoom Video Communications, Inc., RingCentral, Inc., Avaya Holdings Corp., Mitel Networks Corporation, 8x8, Inc., Verizon Communications Inc., AT&T Inc., Vonage Holdings Corp., Intermedia, Inc., LogMeIn, Inc. (GoTo platform), Alcatel-Lucent Enterprise, Fuze, Inc., ShoreTel (acquired by Mitel), Sangoma Technologies Corporation, Enghouse Systems Limited, Dialpad, Inc., and BT Group plc.

The driving factors of the unified communications as a service in healthcare market are the rising demand for secure, real-time communication and enhanced telehealth efficiency in healthcare.

North America region will lead the global unified communications as a service in healthcare market during the forecast period 2026 to 2035.