What is the Chatbots for Mental Health and Therapy Market Size?
The global chatbots for mental health and therapy market size is calculated at USD 1.45 billion in 2025 and is predicted to increase from USD 1.53 billion in 2026 to approximately USD 2.50 billion by 2035, expanding at a CAGR of 5.60% from 2026 to 2035.
Chatbots For Mental Health And Therapy Market Key Takeaways
- North America led the global market with the highest market share of 42% in 2025.
- By technology, the Machine learning (ML), and deep learning segment led the market in 2025, the segment is expected to maintain its dominance during the forecast period.
- By application, the conversational interfaces segment leads the market and will continue to do so in the forecast period.
- By component, the Software-as-a-Service or SaaS segment dominates the market and will continue to do so because of the widespread use of AI-based software solutions.
Strategic Overview of the Global Chatbots for Mental Health and Therapy Industry
Chatbots for mental health and therapy are computerized programs developed for providing support, assistance, and guidance to individuals struggling with mental well-being. These chatbots utilize artificial intelligence, natural language processing and other advanced techniques to engage in communication with individuals to form proper mental health support. Such computerized services offer unbiased solutions for multiple mental health conFarticerns along with coping strategies and therapy activities. Services of chatbots for mental health and therapies are available across the globe through mobile apps, websites, and various messaging platforms.
Mental health issues affect people everywhere across the globe, and multiple estimates indicate that 792 million people worldwide suffer from mental health problems. Chatbot services are observed as novel and creative methods to learn about mental health. These services are being used more and more often. Research indicates that individuals enjoy communicating with chatbots during therapies for mental wellness. They provide a practical and private means of receiving treatment for mental health conditions like addiction, depression, stress, and generalized anxiety disorder.
Artificial Intelligence: The Next Growth Catalyst in Chatbots for Mental Health and Therapy
AI is fundamentally transforming the mental health chatbot industry by shifting towards basic rule-based systems to highly sophisticated, personalized, and scalable conversational mediators. These AI-powered chatbots leverage advanced natural language processing (NLP) and machine learning to understand and respond to user input with greater nuance, mimicking human-like interactions and offering immediate, non-judgmental support 24/7. This enhanced accessibility and affordability are helping to break down traditional barriers like high costs, stigma, and therapist shortages, significantly expanding care to underserved populations.
Chatbots For Mental Health And Therapy Market Data and statistics
- In 2023, a study in American JAMA internal medicine journal stated that chatbots answer 195 randomly drawn patient questions on social media platforms.
- In 2022, Wysa invested approximately $20 million in order to expand its therapist chatbot services into wider mental health services. The company is on the heels of hitting 4.5 million users across 65 countries.
- According to the report published by startup bonsai, approximately 87.2% of people reported having positive and neutral conversation with chatbots through various platforms.
Chatbots For Mental Health And Therapy Market Growth Factors
The rising prevalence of mental disorders is one of the leading global health problems. Mental health issues are estimated to impact 1 in 10 kids and 1 in 4 adults yearly. Millions of people's lives are significantly affected by mental illness, and society and the economy also suffer greatly. Considering the rising toll of mental health is observed to grow demand for chatbots for mental health and therapy.
The market for chatbots for therapy and mental health will grow since they are affordable, simple to use, and available at any time. Several chatbots available in the market are free of cost, which makes it accessible for all to use, this element fuels the growth of the market.
Globally, there is a lack of money, inadequate funding, and illiteracy in mental health. Compared to high-income nations, which have 90 psychiatrists per 1,000,000 people, countries with low to middle incomes have just 0.1 psychiatrists per 1,000,000. The gap must be addressed since there is such a great need for therapy. Mental health and Therapy chatbots can assist with this. The market for chatbots used in therapy and mental health will expand.
Market Outlook
- Market Growth Overview: The chatbots for mental health and therapy market is expected to grow significantly between 2025 and 2034, driven by increasing mental health awareness, rising prevalence of disorders, and a shortage of therapy.
- Sustainability Trends: Sustainability trends involve ethical considerations and responsible AI, data privacy and security, and clinical integration and evidence-based practice.
- Major Investors: Major investors in the market include Andreessen Horowitz, SoftBank Vision Fund, General Catalyst, and Google Assistant Investment Program.
- Startup Economy: The startup economy is focused on accessibility and anonymity, significant investment, and evidence-based interventions.
Market Scope
| Report Coverage | Details |
| Market Size in 2025 | USD 1.45 Billion |
| Market Size in 2026 | USD 1.53 Billion |
| Market Size by 2035 | USD 2.50Billion |
| Market Growth Rate from 2025 to 2035 | CAGR of 5.60% |
| Largest Market | North America |
| Base Year | 2025 |
| Forecast Period | 2026 to 2035 |
| Segments Covered | By Technology, By Application, and By Component |
| Regions Covered | North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa |
Market Dynamics
Driver
Shortage of mental health professionals
The World Health Organization (WHO) reported that there are 13 mental health professionals worldwide for every 100,000 persons. More than 40 times as many mental health professionals are employed in high-income nations than in low-income ones. Worldwide, the pandemic caused 76 million new anxiety disorders and 53 million new cases of depression. The pandemic period boosted the demand for such services for mental health and therapies that often don't require clinic visits. Therapy bots are rapidly stepping in to fill the vacuum left by the world's lack of resources for mental health, this element is observed to act as a driver for the market's growth in the upcoming years.
Restraint
Risk of false diagnosis
Chatbots used for mental well-being solutions and therapies may constitute false diagnoses due to several reasons, this element is observed to limit the adoption of chatbots for mental health by users while being a major restraint for the market.
Chatbots for such services include artificial intelligence and other generative technologies, the limitations with such technologies may offer pseudo-results for individuals. Such technologies often offer general and average results for multiple questions. Such average results may be wrong for a few individuals that require personalized solutions or customized health support for mental illness. False diagnoses or therapies may cause misconceptions in individuals.
Opportunity
Technological advancements
People avoid information that can be potentially stigmatizing. Mental health is one area where withholding accurate information has severe repercussions. Individuals are hesitant to share symptoms of mental health illnesses because of the stigma attached to such conditions. The implementation of advanced chatbots is observed to lower this stigma about mental health. Multiple advancements in chatbots such as penetration of voice recognition systems, image recognition, and video analyzing systems are observed to boost the adoption of such bots by making it easy to use for everyone. These advancements will promote the use of chatbots for mental health and therapy while offering multiple opportunities for the market to grow.
Segment Insights
Technology Insights
The machine learning (ML) and deep learning segment dominate the market, the segment is expected to sustain its position during the forecast period. The algorithms of machine learning and deep learning technologies are capable of analyzing the pattern of mental issues that can determine the level of risk of the mental issue. Moreover, the rising demand for chatbots that can monitor treatment plan and sessions along with the effectiveness of the therapy will grow the deployment of ML and DL technology by supporting the segment's growth.
For instance, Paola Pedrelli of Massachusetts General Hospital and Rosalind Picard of MIT believe AI may make mental health services more available to patients.
On the other hand, the natural language processing segment is expected to witness significant growth. Natural language processing technology is capable of analyzing texts which enables real-world communication. This technology creates a smart voice assistant system to offer more profound services to individuals.
Application Insights
The conversational interfaces segment leads the market and will continue to do so in the forecast period. The term "chatbot" or "conversational agent" refers to a class of digital tools that use artificial intelligence and machine learning to mimic human behavior and offer a task-oriented framework with evolving dialogue that can participate in the conversation. Examples of such tools include Google Assistant running on Android devices and Siri, running on Apple devices.
Additionally, people prefer services or therapies that can make individuals feel they are talking to the service provider in real time. The conversational interfaces offer such services by utilizing a natural language processing interface.
Component Insights
The Software-as-a-Service or SaaS segment dominates the market and will continue to sustain its dominance owing to the widespread use of AI-based software solutions. Software in chatbots for mental health and therapy is capable of offering subjective, objective, assessment and plan (SOAP) for individuals to schedule the therapy sessions or to support the patient data. With the rising number of users for chatbots, managing and channelizing enormous databases to offer proper services and solutions has become crucial. This element promotes the growth of the segment.
MindPeers recently announced the launch of a self-help mental and behavioral health SaaS platform that can address problems like anxiety, productivity loss, grief, sleep disorder, loneliness, burnout via routines, procrastination, etc.
Regional Insights
U.S. Chatbots For Mental Health And Therapy Market Size and Growth 2026 to 2035
The U.S. chatbots for mental health and therapy market size was estimated at USD 430 million in 2025 and is predicted to be worth around USD 760 million by 2035, at a CAGR of 5.86% from 2026 to 2035.
North America dominates the chatbots for the mental health and therapy market.To bridge the gaps in America's overworked mental health care system, digital wellness initiatives like mental health chatbots have emerged robustly. Even though up to two-thirds of kids in the United States suffer trauma, there are often not enough communities with mental health professionals trained to deal with it. According to national statistics, there are only ten child psychiatrists for every 100,000 adolescents, less than one-fourth of the professionals the American Academy of Child and Adolescent Psychiatry recommends. The existence of numerous major market participants, a robust healthcare IT infrastructure, broad use of AI/ML technologies across multiple sectors, helpful policies from the government, lucrative funding alternatives, and a supportive regulatory environment are all driving the industry.
U.S. Chatbots for Mental Health and Therapy Market Trends
The U.S.'s focus on accessibility and convenience, rapid technological integration, and clinical validation and evidence-based support. Increasing the integration of mental health apps into employee wellness programs fulfills the market growth.
The chatbots for mental health and therapy market in the Asia Pacific region will also grow significantly. Globally, the Covid-19 pandemic has affected people's mental health. AI-based apps for mental health are filling the enormous void caused by the shortage of mental healthcare personnel. According to the World Health Organization (WHO), India's mental health workforce falls short of international standards, and there is a severe shortage of psychologists and psychiatrists in the nation relative to the number of individuals experiencing mental health problems. Therefore, the deployment of chatbots as alternatives for psychologists is growing in the countries of Asia Pacific. Despite its drawbacks, chatbots for therapeutic and mental health nevertheless carry significant hazards. The UNICEF East Asia and Pacific Regional Office have published a Safer Chatbots Implementation Guide to offer advice on mitigating the dangers presented to children and other vulnerable groups. Such guidelines are further assuring people to use chatbots in the region.
China Chatbots for Mental Health and Therapy Market Trends
China's transition from rule-based systems to Generative AI is revolutionizing mental healthcare by providing highly personalized, 24/7 support for conditions like anxiety and depression. By offering an anonymous and cost-effective entry point, these digital tools bridge critical accessibility gaps in traditional therapy.
How Did Europe Notably Grow in the Chatbots for Mental Health and Therapy Market?
Europe's progressive regulatory frameworks, addressing the mental health burden and clinician shortage, and government initiatives and funding. The integration and advancement in technology and public and corporate acceptance are driving market growth. Adoption is driven by increasing mental health awareness, supportive digital health strategies, national health system integrations (especially in the UK, Germany and France), strong regulatory focus on data privacy and ethical AI, and partnerships with employers and insurers, with the market projected to grow at notably over the next several years.
Germany Chatbots for Mental Health and Therapy Market Trends
Germany's rigorous clinical validation and strict GDPR compliance ensure these tools meet high medical standards for DiGA approval. By integrating sophisticated machine learning with hybrid care models, these bots are evolving from simple wellness apps into specialized clinical interventions for conditions like depression and insomnia.
Value Chain Analysis
- Technology Development and Infrastructure
This stage involves the fundamental creation of the AI and software that power the chatbots, including natural language processing (NLP), machine learning (ML), and cloud infrastructure.
Key Players: IBM, Cisco Systems Inc., Oracle Corporation, Microsoft (Azure), Google (Dialogflow, Google Cloud), and Amazon. - Clinical Content and Conversational Design
This stage focuses on developing the actual therapeutic content and conversation flows, often based on evidence-based techniques like Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
Key Players: Woebot Health, Wysa, and Youper - Platform and Application Development
This stage involves the creation of the final user-facing application (mobile app, web platform, or integration into messaging channels) where the chatbot resides.
Key Players: Wysa, Woebot Health, and Youper.
Chatbots for Mental Health and Therapy Market Companies
- Wysa Ltd: Wysa provides an AI-powered emotional wellness chatbot that utilizes evidence-based Cognitive Behavioral Therapy (CBT) and mindfulness techniques to help users manage stress and anxiety.
- Ginger: Now part of Headspace Health, Ginger contributes an on-demand, team-based care model that offers 24/7 text-based coaching, video therapy, and psychiatry.
- Woebot Health: Woebot Health specializes in "relational AI" that uses CBT principles to form therapeutic bonds and deliver brief, clinically validated interventions.
- Marigold Health: Marigold Health provides an AI-enabled app that facilitates 24/7 peer support groups for individuals managing mental health and substance use disorders.
- Bark Technologies: Bark contributes to the mental health market by using advanced AI to monitor children's digital activity across text, email, and social media for signs of depression, self-harm, or cyberbullying. Its service acts as a proactive safety net, alerting parents and schools to potential emotional crises before they escalate.
- Mindstrong Health: Mindstrong focuses on "digital phenotyping" by analyzing how users interact with their smartphones, such as typing speed and scrolling patterns, to detect early signs of mental health shifts.
- BioBeats (BioSelf Technology): BioBeats offers an AI platform that combines physiological data from wearable devices with psychological self-reporting to provide a holistic view of employee well-being.
Other Major Key Players
- Lyra Health
- Cognoa
- MeQuilibrium
Recent Developments
- In December 2025, Wysa expanded its clinically validated support to include six new languages. The service is designed specifically targeting European markets (French, German, Italian) and India (Hindi).
(Source: wjbf.com ) - In January 2023,the digital health startup Limbic, headquartered in London, announced that Limbic Access, its mental health assessment tool, has received medical device certification of Class IIa UKCA. Limbic Access is the only AI mental health chatbot to receive this accolade for its security, clinical efficacy, and risk management. The certification demonstrates that the company's e-triage chatbot, which has a 93% accuracy rate for predicting mental health disorders, can be safely integrated into the mental health therapy route to support patient self-referral. This will result in significant cost savings for overworked clinicians and better patient outcomes.
- In May 2023,the well-funded AI startup Inflection AI unveiled Pi, which seeks to be "a kind and supportive companion that's on your side," according to the business. The business emphasized that it is not at all like a person. Pi is a variation of the current wave of artificial intelligence (AI) technology, where chatbots are getting tweaked to offer virtual company. Inflection's CEO, Mustafa Suleyman, stated that his startup, which is set up as a charitable company, intends to create honest and reliable artificial intelligence.
- In May 2023,a few days following the hotline staff members organizing a union, NEDA executives decided to replace them with Tessa, a chatbot. The Tessa chatbot, which goes by the "wellness chatbot" moniker, has been active since February 2022. Beginning June 1, the Helpline program will end, and Tessa will take over as the primary NEDA support system. Volunteers for the helpline were also requested to cease providing one-on-one assistance and act as chatbot "testers" instead.
- In June 2023,Dr. GenAI, a brand-new generative AI personal healthcare chatbot that DiagnaMed unveiled. The new medical chatbot, powered by OpenAI's ChatGPT, will assist users in receiving quick, individualized medical data based on their particular medical issues. The chatbot is appropriate for consumers seeking fresh healthcare solution ideas or a clearer knowledge of their symptoms because it is designed to give natural, human-like talks. Dr. GenAI may also research an individual using medical data, such as vital signs, results from blood tests, and physical characteristics. The new chatbot was created utilizing the CERVAI generative artificial intelligence brain health platform and is aimed at patients, hospitals, licensed medical professionals, and life science enterprises. Additionally, it may be included in the forum, giving patients access to a complete range of solutions to improve brain health.
Segment Covered in the Report
By Technology
- Machine learning and Deep learning
- Natural Language Processing
- Others
By Application
- Conversational Interfaces
- Behavioral Pattern Recognition
- Others
By Component
- Saas
- Others
By Geography
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
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