Mount Grace Hospitals Enhance Patient Treatment Journey With Digital Technologies

Mount Grace Hospitals Inc. (MGHI), which is part of the UNILAB Group, is continuously advancing its adoption of advanced digital solutions in various healthcare workflows. In July 2026, it launched the Médico Concierge Kiosk and the Mount Grace Patient Portal, which are intended to enhance the patient’s experience across the course of his/her treatment. Médico Concierge Kiosk smoothens the payment operations of the patient, allowing self-payment service.

It has an easy-to-understand interface through which patients can schedule appointments, perform transactions, and ask their queries about their bills. This application improves the pace of clinical workflows and allows the healthcare staff to concentrate more on delivering good treatment to the patient rather than dedicating time to other tasks. The Mount Grace Patient Portal provides healthcare connectivity even outside medical facility premises and even after the course of treatment has ended.

The hospital promises “One Portal. Better Care” service through its patient portal, which enables patients to view their medical test results round-the-clock, healthcare records, and medical awareness resources. This portal also facilitates patients to view their HMO Letters of Authorization (LOAs) online upon their request. The Mount Grace Patient Portal is currently available at the Fe Del Mundo Medical Center. The availability of both digital platforms is expected to be extended across all locations of the hospital.

Impact on the Healthcare Industry

According to Precedence Research, the launch of the digital solutions by Mount Grace Hospitals Inc. is expected to reinforce the trend of extensive digitization of hospital workflows. Advanced digital solutions help to make administrative workflows fast and precise, allowing the healthcare personnel to focus more on providing excellent treatment to the patients. The hospital has already announced its intentions to tightly integrate digital platforms in its workflows, which sets a benchmark for various medical institutions regarding the usage of digital technologies in clinical operations.

Impact on the Healthcare Cloud Infrastructure Market

The global healthcare cloud infrastructure market size was estimated at USD 89.78 billion in 2025 and is anticipated to reach around USD 413.84 billion by 2035, expanding at a CAGR of 16.51% from 2026 to 2035.

According to Precedence Research, the launch of the digital solutions is expected to boost the healthcare cloud infrastructure market as the medical institutions need cloud facilities to store and process a huge amount of medical data. This sector is significantly regulated, and hospitals need to either host the cloud server on-premise or on a contract-based secure cloud provided by a technology company.

This drives significant demand for cloud computing infrastructure development and server facilities provided by technology companies. Hospitals often need to employ AI models to process huge medical datasets to draw insights regarding equipment, drug, and application efficiency, and thus make plans for their future course of action. The rapid development of AI models means they are getting the capability to process more and more parameters related to healthcare and thus need larger storage and more computing power.

Impact on the Healthcare Cybersecurity Market

The global healthcare cybersecurity market size is valued at USD 31.90 billion in 2025 and is predicted to increase from USD 37.32 billion in 2026 to approximately USD 142.45 billion by 2035, expanding at a CAGR of 16.12% from 2026 to 2035.

According to Precedence Research, the healthcare cybersecurity market is expected to be positively impacted by the development of the Médico Concierge Kiosk and the Mount Grace Patient Portal. As various medical institutions adopt digital systems in their workflows, the healthcare data would be left vulnerable to cyberattacks. This data contains private health information about patients, which, if leaked, can be very bad for patients as well as for the reputation of the hospital. There are various regulations that mandate healthcare facilities to adopt advanced data privacy systems to prevent privacy breaches.

Hospitals would need more and more cybersecurity solutions as they adopt digital platforms in their workflows, which creates exposed endpoints through which attackers can gain access to classified data. This data can be misused in various ways to blackmail and harass patients and hospitals, which compels medical facilities to adopt advanced and redundant cybersecurity solutions.

About Mount Grace Hospitals Inc.

Mount Grace Hospitals Inc. is a part of the United Laboratories Group, which is the most prominent pharmaceutical company in the Philippines. United Laboratories Group has been providing good quality and reasonably priced medicines, drugs, and other healthcare products. The heritage of United Laboratories serves as a benchmark for Mount Grace Hospitals to guide it to provide good-quality healthcare to its patient base. The hospital emphasizes the importance of optimizing administrative and clerical operations in the hospital to significantly improve the patients’ experience during the entire course of their treatment. They focus on the maintenance of an environment where the entire hospital staff and doctors can achieve optimal performance.