Netcracker and Google Fiber Appreciated With Prestigious TM Forum Excellence Award for Revolutionary AI-Native Autonomous Operations

On September 1, 2026, Netcracker and Google Fiber received a TM Forum Excellence Award for their work in AI-native autonomous operations. This project is part of a diversified industry move towards autonomous networks in which AI is used to identify problems, enhance performance, and increase service consistency. The award highlights their use of artificial intelligence and automation in network operations with the target of developing communications infrastructure that is able to monitor, analyse, and react to changes for human intervention.

For network operators, it could minimize the amount of work on their teams and enable faster responses to problems and changing customer requirements. The partnership demonstrates that AI can become a crucial component of daily operations, not merely a tool for particular tasks.  Overall, as networks become more complex, AI-powered automation may prove to be vital for creating more flexible, efficient, and reliable connectivity services on global landscape.

Impact on the Telecommunication Sector

The global telecommunication market size is estimated at USD 2.46 trillion in 2025 and is predicted to increase from USD 2.61 trillion in 2026 to approximately USD 4.42 trillion by 2035, expanding at a CAGR of 6.03% from 2026 to 2035.

According to Precedence Research, the increasing implementation of optimizing network operations and the demand for smartphones worldwide. As AI-native automation becomes highly practical, the telecommunications industry could see major changes in how it operates. Autonomous operations can help teams spot unusual network activity, find possible faults, and use resources more efficiently. Network operators are dealing with more complex systems and need to improve reliability and keep prices down. 

Integration of AI means less manual work and lets engineers focus on more important technical tasks. If these AI-driven methods work well on a large scale, they could promote providers an edge by making operations more efficient and balancing network quality and customer experience. It could help operators react faster to service issues and changes in network traffic infrastructure.

Impact on the Cloud Infrastructure Sector

The global cloud infrastructure market size is calculated at USD 294.99 billion in 2025 and is predicted to increase from USD 331.27 billion in 2026 to approximately USD 923.05 billion by 2035, expanding at a CAGR of 12.08% from 2026 to 2035.

According to Precedence Research, the cloud and network technology may see more demand for platforms that support smart, automated infrastructure management. AI-native systems can take a more active role by linking data analysis directly to operational decisions. This opens up chances for tech vendors to build platforms that bring together monitoring, predictive analytics, automation, and smart coordination.

As networks grow across edge, cloud, and distributed setups, managing infrastructure autonomously by replacing traditional monitoring tools often requires engineers in cloud infrastructure to sort through lots of data and decide how to respond. The success of Netcracker and Google Fiber might inspire other companies to try similar approaches.

Impact on the Digital Transformation Sector

The global digital transformation market size accounted for USD 1.49 trillion in 2025 and is predicted to reach around USD 12.53 trillion by 2035, growing at a CAGR of 23.73% from 2026 to 2035.

According to Precedence Research, the rising implementation of cloud computing AI in enterprise and services. Network operations are a good place for AI to show real improvements through automation, prediction, and quicker decisions. The wider enterprise AI field could gain importance from using artificial intelligence infrastructure.

Companies running large digital setups may start looking for AI that gives insights and carries out actions, while it might encourage other industries to use these ideas in their own complex systems. The award shows that the industry is becoming more confident in AI as an active part of business operations, not just a tool for analysis. Additionally, this change will need strong oversight, good data, and safety measures for automated decisions.

Expert Opinion

According to expert perspective, the significance of Netcracker and Google Fiber's achievement demonstrates a transition in the way the telecommunications and data infrastructure views artificial intelligence. The networks are extremely complex, where excessive automation without appropriate controls could introduce new risks, so this prestigious appreciation includes the fact that human supervision, clear decision-making, and strong security are still indispensable.

The most effective applications of AI are in operations because it can operate quietly in the background to improve network management. If Netcracker and Google Fiber are able to deliver consistent results on a large scale, their efforts could serve as a guide for other operators to adopt AI as a central element of their network operations.