The medical billing outsourcing market was estimated at USD 13.5 billion in 2022 and is expected to hit around USD 44.43 billion by 2032; poised to grow at a compound annual growth rate (CAGR) of 12.7% during the forecast period from 2023 to 2032.
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The U.S. medical billing outsourcing market size was valued at USD 3.73 billion in 2022 and is estimated to reach around USD 12.48 billion by 2032, growing at a CAGR of 12.90% from 2023 to 2032.
North America led the global market for medical billing outsourcing in the year 2022 and has garnered revenue 48%. Numerous healthcare service providers in the United States have shifted their focus towards end-to-end outsourcing firms for effectively managing their billing processes. In addition, increasing awareness related to the benefits provided by the outsourcing firms, healthcare service providers rely more on the third-party companies to manage high-volume transactions and enhance their operating margins.
On the other hand, developing regions such as Latin America and the Asia Pacific projected to record lucrative growth rate during the forecast year owing to standardization of outsourcing practices across the globe. In addition, improper medical facility has triggered the governments to prominently invest in the development of healthcare and hospital infrastructure that again propel the market growth in the regions.
The advent of new technological solutions, bad debt and uncollectible accounts, and increasing & changing government requirements have sparked a new trend accounting for an increased influence of medical billing outsourcing by numerous healthcare service providers. Medical billing outsourcing increases the cash flow as well as helps in saving the cost of software and equipment, and also reduces employee expenses and staff size.
The global medical billing outsourcing market has augmented rapidly in recent past owing to the increasing application of IT resources in the healthcare industry along with the consistent government support for the same. Surge in the healthcare expenditure specifically in the developed regions has led to steady progress of the sector that enables escalating adoption of advanced technological devices and equipment such as medical billing outsourcing. With the increasing availability of IT resources for example medical billing outsourcing, many medical centers have chosen to focus on healthcare dispensation, whereas third-party service providers have gain significance in numerous aspects of administration and data storage of healthcare entities.
| Report Highlights | Details |
| Market Size in 2023 | USD 15.15 Billion |
| Market Size by 2032 | USD 44.43 Billion |
| Growth Rate from 2023 to 2032 | CAGR of 12.7% |
| Largest Market | North America |
| Fastest Growing Market | Asia Pacific |
| Base Year | 2022 |
| Forecast Period | 2023 to 2032 |
| Segments Covered | Component, Service, End User, Region |
| Companies Mentioned | Allscripts Healthcare Solutions, Inc., R1 RCM, Inc., Cerner Corporation, Experian Information Solutions, Inc., eClinicalWorks LLC, GE Healthcare, Kareo, Inc., Genpact, McKesson Corporation, and Quest Diagnostics |
Market Driver: Increased demand for managing revenue cycles
Outsourcing medical billing tasks to specialized companies can lead to reduced operational costs along with improved efficiency for faster revenue cycles. By offloading billing responsibilities, healthcare providers can focus more on patient care and medical services, while the outsourcing companies handle billing, coding and reimbursement processes. This trend can lead to a growing demand for outsourcing services in the medical industry. While focusing on the public health concerns, multiple government administrations are also focusing on improving healthcare infrastructure. This element also brings multiple opportunities for medical billing outsourcing services in the upcoming years. Thus, the increased demand for managing revenue cycles is observed to be the driver for the medical billing outsourcing market.
Market Restraint: Managing complex billing processes
Managing or handling complicated or complex billing processes for hospitals/clinics can be a major challenge for the service provider. This obstacle is created by multiple factors, such as fluctuating billing codes, handling large volumes of patient data, ensuring data security and the need for skilled professionals. In addition to this, lack of coordination between healthcare providers and billing service providers can create a major error or delay in service. All these factors contribute to the intricacies involved in medical billing outsourcing, making it a challenging task for service providers. Thus, managing complex billing processes is observed to be a major restraint for the market.
Market Opportunity: Integration of artificial intelligence
The integration of artificial intelligence offers several opportunities for the medical billing outsourcing market. Artificial intelligence can streamline and automate various processes, reducing manual errors and improving efficiency. The models of AI can help in faster claims processing, accurate coding and identifying potential issues. These capabilities can lead to quicker reimbursements for healthcare providers. Additionally, AI can analyze large volumes of data to identify trends and patterns, enabling better decision-making and resource allocation. This can make medical billing outsourcing more cost-effective. Thus, the integration of AI in the medical billing outsourcing activities is observed to open a set of opportunities for the market.
Market Challenge: Data privacy concerns
The medica billing outsourcing includes data sharing. The data shared with the third party of service provider may include personal or confidential data, such as patient’s information, billing related data, patient’s financial information or hospital’s financial data. Sharing such data or information with a service provider for billing outsourcing has a slightest risk of data leakages or breaching. Many service providers often use cloud-based services, which is prone to get attacked by cyberhackers. In such cases, healthcare providers can lose confidential data which limits them from adopting medical billing outsourcing services. Thus, the data privacy concerns are observed to pose a challenge for the market.
Medical billing outsourcing market is segregated primarily into in-house and outsourced segments. Among them, outsourced segment held the largest market value share 53% in the year 2022; in addition to this, the segment exhibits lucrative growth over the forecast period. Outsourcing of medical billing service prominently reduces costs in combination to this it proves as a good fit for medium and small healthcare institutes.
In the recent past, physician practices that includes clinics/ physician and acute care hospitals were facing numerous challenges as cost were increasing and reimbursements have declined; additionally, new regulations introduced by the government had transformed business more complex. The above mentioned factors expected to trigger the demand for medical billing outsourcing services prominently in the coming years.
Front end service comprises of the main function of medical billing outsourcing along with this accounted for the largest market value share 39% in the year 2022. On the contrary, the front end services are likely to face market devaluation owing to increased competition and saturation in the market. Front-end services include processes such as preregistration, insurance verification, scheduling, eligibility, registration, and pre-authorization.
On the other side, middle end services are likely project lucrative growth over the coming years because of new market entrants in the sector as well as rising awareness for the middle end service among practitioners.
Hospital segment dominated the global medical billing outsourcing market with revenue share 47% in 2022 and analyzed to maintain its dominance during the forecast period. This is mainly attributed to prime uses of such services in hospitals due to high claim of volume. Furthermore, the consolidation of hospitals increases complexity in reimbursement and billing procedures. Hence, the aforementioned factors trigger the demand for medical billing outsourcing services in the hospital sector.
Moreover, physician offices and private clinics are also adopting outsourcing services in various fields, thus experience the fastest growth in the global medical billing outsourcing market over the forecast period. Further, rise in the total services offered by the physician along with changes in the government regulations are contributing significantly for the increase in the adoption of Revenue Cycle Management (RCM) services by physicians at their medical facilities.
The global medical billing outsourcing market seeks high competition among the market players. Mergers & acquisitions, partnerships, and technological advancement are some of the prime business strategies adopted by these industry participants to expand their regional presence along with the services offered. For example, in July 2019, Cerner Corporation signed a partnership agreement with Amazon Web Services (AWS) to access its global infrastructure and cloud space for driving healthcare IT innovations. The partnership anticipated to enhance the lower operational budgets and clinical efficiency for healthcare organizations. Similarly, in February 2019, Veritas Capital announced to acquire athenahealth, Inc. in collaboration with the Evergreen Coast Capital, as a minority investor.
Key Players
Segments Covered in the Report
This research study comprises complete assessment of the market by means of far-reaching qualitative and quantitative perceptions, and predictions regarding the market. This report delivers classification of marketplace into impending and niche sectors. Further, this research study calculates market size and its development drift at global, regional, and country from 2020 to 2032. This report contains market breakdown and its revenue estimation by classifying it on the basis of component, service, end-use, and region:
By Component
By Service
By End-User
By Geography
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