The global clinical communication and collaboration market was estimated at USD 1.80 billion in 2022 and expected to reach USD 5.62 billion by 2032, growing at a compound annual growth rate (CAGR) of 12.10% during the forecast period 2023 to 2032.
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The U.S. clinical communication and collaboration market was valued at USD 0.35 billion in 2022 and expected to reach USD 1.11 billion by 2032, growing at a CAGR of 12.10% between 2023 to 2032.
Based on region, North America accounted for over 30% of the market share in 2022 and is predicted to sustain its dominance during the forecast period. The North America clinical communication and collaboration market is driven by certain factors such as increased healthcare expenditure, increased demand for the automated technology, rising number of patients, growing geriatric population, and increasing need for the storing data, and effective communication across the hospitals and clinics.
On the other hand, the clinical communication and collaboration market in Asia Pacific is estimated to the fastest-growing during the forecast period. Asia Pacific is characterized by increasing urbanization, rising demand for the automation and advanced software, increasing number of hospital admissions, and rising government investments on the development of better healthcare infrastructure. All these factors are expected to drive the demand for the CC&C systems across the hospitals and clinics in the region.
Clinical communication and collaboration is the IT system that helps the clinicians and clinical staff members to communicate and collaborate regarding the patient related activities. There are various benefits associated with the deployment of the clinical communication and collaboration systems such as enhanced care quality, improved care transitions, saving response and waiting time, and helps to improve the overall efficiency of the clinic care. The rising awareness regarding the availability of CC&C systems across the hospitals and clinics is expected to drive the demand for the CC&C, during the forecast period. Moreover, rising penetration and development of healthcare sector across developed and developing nations is anticipated to drive the global clinical communication and collaboration market. The increased demand for the automated and technologically advanced systems in the healthcare sector to improve the quality and efficiency of healthcare units is a trending factor in the market. Therefore the trend of adopting advanced technologies in the healthcare units is expected to drive the global clinical communication and collaboration market, during the forecast period.
The clinical communication and collaboration systems are gaining traction across the globe owing to the increasing adoption of smart devices in clinics and hospitals. Further, the introduction of advanced technology like artificial intelligence (AI) is expected to play a crucial role in the improvement of healthcare services. According to the World Health Organization, the introduction of AI in telemedicine will play an important role in driving innovations in various fields such as telepathology, teledermatology, and teleradiology across the global markets. This technological development will provide improved access to patients’ data like medical records, effective communication related to patient, and improved administration. All these benefits are projected to drive the CC&C market at a rapid rate in the forthcoming years.
Based on component, the solution segment accounted for more than 60% of the market share in 2022 and is projected to sustain its dominance. Various benefits such as real-time data sharing, improved alarm system, and video communication integration has boosted the adoption rate of the CC&C solutions in hospitals. The integration of advanced alarm system, text messaging, alerts and notification system, and video communication in a single platform is the major factor that had fostered the growth of this segment.
Moreover, the integration of internet of things (IoT) with the CC&C solutions is expected to improve the efficiency of the solutions and will help to offer better patient care. The healthcare IoT will configure smart and wearable devices to facilitate the patients to properly follow their care programs. Further, the Bluetooth beacon along with the mobile phones helps in navigation in the large hospital campuses. All these factors are expected to boost the market growth and sustain its significance throughout the forecast period.
Based on end use, the hospitals segment accounted for more than 52% of the market share in 2020 and is projected to sustain its dominance in forecast period. The rising burden of chronic diseases and growing geriatric population is resulting in an increasing volume of hospital admissions. The need for real-time, fast, and effective communication systems in hospitals have increased more than ever before. Moreover, the rising number of hospitals owing to the increased government expenditure on building sophisticated healthcare infrastructure has boosted the growth of the hospitals across the developed and developing markets.
On the other hand, the clinical segment is estimated to be the most opportunistic segment during the forecast period. This is attributed to the rising number of medical errors owing to the ineffective and traditional communication systems. Further, the rapidly growing number of private clinics across the globe is expected to drive the growth of this segment.
Based on deployment, on-premise segment accounted for around 55% of the market share in 2020 and is estimated to sustain its dominance during the forecast period. The rising adoption of data storing and accessing systems in the hospitals and clinics has developed the on-premise segment. The rising investment by the hospitals and clinics in the development of improve IT infrastructure has led to the growth of this segment.
On the other hand, the hosted segment is estimated to grow at a rapid rate throughout the forecast period. The surging popularity of the cloud-based storage owing to its flexibility and low cost is pampering the segment growth. The hosted CC&C allows the staffs to remotely operate and communicate effectively using smart devices like smartphones. Moreover, the cloud-based storage also enables the users to record and review any event. Therefore, these advanced features associated with the hosted segment at low cost is boosting its adoption across the globe.
Key Companies & Market Share Insights
The market is moderately fragmented with the presence of several local companies. These market players are striving to gain higher market share by adopting strategies, such as investments, partnerships, and acquisitions & mergers. Companies are also spending on the development of improved products. Moreover, they are also focusing on maintaining competitive pricing.
In July 2021, Vocera Communications, Inc., introduced Vocera Edge, a cloud-based clinical communication and collaboration software for the smartphones that enables the healthcare system to efficiently access electronic health record and improves communication among the doctors and staffs.
The various developmental strategies like new product launches with latest and innovative features fosters market growth and offers lucrative growth opportunities to the market players.
|Market Size||USD 5.62 Billion by 2032|
|Growth Rate||CAGR of 12.10% From 2023 to 2032|
|Largest Market||North America|
|Fastest Growing Market||Asia Pacific|
|Forecast Period||2023 to 2032|
|Segments Covered||Component, End Use, Deployment, Region|
|Companies Mentioned||Jive Sotware, Microsoft Corporation, Vocera Communications, Inc., Everbridge, Ascom, Spok Inc., TigerConnect, Cisco Systems Inc., UDG Healthcare PLC, Voalte, NEC Corporation, Intelligent Business Communication|
Segments Covered in the Report
By End Use
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