Clinical Communication & Collaboration Market (By Component: Solution and Service; End Use: Hospitals and Clinics; Deployment: Hosted and On-premise) - Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2021 - 2030


The global clinical communication and collaboration market was estimated at USD 1.5 billion in 2021 and expected to reach USD 4.2 billion by 2030, growing at a compound annual growth rate (CAGR) of 11.6% during the forecast period 2021 to 2030.

Clinical Communication and Collaboration Market Size 2021 to 2030

Growth Factors

Clinical communication and collaboration is the IT system that helps the clinicians and clinical staff members to communicate and collaborate regarding the patient related activities. There are various benefits associated with the deployment of the clinical communication and collaboration systems such as enhanced care quality, improved care transitions, saving response and waiting time, and helps to improve the overall efficiency of the clinic care. The rising awareness regarding the availability of CC&C systems across the hospitals and clinics is expected to drive the demand for the CC&C, during the forecast period. Moreover, rising penetration and development of healthcare sector across developed and developing nations is anticipated to drive the global clinical communication and collaboration market. The increased demand for the automated and technologically advanced systems in the healthcare sector to improve the quality and efficiency of healthcare units is a trending factor in the market. Therefore the trend of adopting advanced technologies in the healthcare units is expected to drive the global clinical communication and collaboration market, during the forecast period.

The clinical communication and collaboration systems are gaining traction across the globe owing to the increasing adoption of smart devices in clinics and hospitals. Further, the introduction of advanced technology like artificial intelligence (AI) is expected to play a crucial role in the improvement of healthcare services. According to the World Health Organization, the introduction of AI in telemedicine will play an important role in driving innovations in various fields such as telepathology, teledermatology, and teleradiology across the global markets. This technological development will provide improved access to patients’ data like medical records, effective communication related to patient, and improved administration. All these benefits are projected to drive the CC&C market at a rapid rate in the forthcoming years.

Component Insights

Based on component, the solution segment accounted for more than 60% of the market share in 2020 and is projected to sustain its dominance. Various benefits such as real-time data sharing, improved alarm system, and video communication integration has boosted the adoption rate of the CC&C solutions in hospitals. The integration of advanced alarm system, text messaging, alerts and notification system, and video communication in a single platform is the major factor that had fostered the growth of this segment.

Clinical Communication and Collaboration Market Share, By Component, 2020 (%)

Moreover, the integration of internet of things (IoT) with the CC&C solutions is expected to improve the efficiency of the solutions and will help to offer better patient care. The healthcare IoT will configure smart and wearable devices to facilitate the patients to properly follow their care programs. Further, the Bluetooth beacon along with the mobile phones helps in navigation in the large hospital campuses. All these factors are expected to boost the market growth and sustain its significance throughout the forecast period.

End Use Insights

Based on end use, the hospitals segment accounted for more than 52% of the market share in 2020 and is projected to sustain its dominance in forecast period. The rising burden of chronic diseases and growing geriatric population is resulting in an increasing volume of hospital admissions. The need for real-time, fast, and effective communication systems in hospitals have increased more than ever before. Moreover, the rising number of hospitals owing to the increased government expenditure on building sophisticated healthcare infrastructure has boosted the growth of the hospitals across the developed and developing markets.

Clinical Communication and Collaboration Market Share, By End User, 2020 (%)

On the other hand, the clinical segment is estimated to be the most opportunistic segment during the forecast period. This is attributed to the rising number of medical errors owing to the ineffective and traditional communication systems. Further, the rapidly growing number of private clinics across the globe is expected to drive the growth of this segment.

Deployment Insights

Based on deployment, on-premise segment accounted for around 55% of the market share in 2020 and is estimated to sustain its dominance during the forecast period. The rising adoption of data storing and accessing systems in the hospitals and clinics has developed the on-premise segment. The rising investment by the hospitals and clinics in the development of improve IT infrastructure has led to the growth of this segment.

On the other hand, the hosted segment is estimated to grow at a rapid rate throughout the forecast period. The surging popularity of the cloud-based storage owing to its flexibility and low cost is pampering the segment growth. The hosted CC&C allows the staffs to remotely operate and communicate effectively using smart devices like smartphones. Moreover, the cloud-based storage also enables the users to record and review any event. Therefore, these advanced features associated with the hosted segment at low cost is boosting its adoption across the globe.

Region Insights

Based on region, North America accounted for over 30% of the market share in 2020 and is predicted to sustain its dominance during the forecast period. The North America clinical communication and collaboration market is driven by certain factors such as increased healthcare expenditure, increased demand for the automated technology, rising number of patients, growing geriatric population, and increasing need for the storing data, and effective communication across the hospitals and clinics.

Clinical Communication and Collaboration Market Share, By Region, 2020 (%)

On the other hand, the clinical communication and collaboration market in Asia Pacific is estimated to the fastest-growing during the forecast period. Asia Pacific is characterized by increasing urbanization, rising demand for the automation and advanced software, increasing number of hospital admissions, and rising government investments on the development of better healthcare infrastructure. All these factors are expected to drive the demand for the CC&C systems across the hospitals and clinics in the region.

Key Companies & Market Share Insights

The market is moderately fragmented with the presence of several local companies. These market players are striving to gain higher market share by adopting strategies, such as investments, partnerships, and acquisitions & mergers. Companies are also spending on the development of improved products. Moreover, they are also focusing on maintaining competitive pricing.

In July 2021, Vocera Communications, Inc., introduced Vocera Edge, a cloud-based clinical communication and collaboration software for the smartphones that enables the healthcare system to efficiently access electronic health record and improves communication among the doctors and staffs.

The various developmental strategies like new product launches with latest and innovative features fosters market growth and offers lucrative growth opportunities to the market players.

Some of the prominent players in the global clinical communication and collaboration market include:

  • Vocera Communications, Inc.
  • Jive Sotware
  • Microsoft Corporation
  • Everbridge
  • Ascom
  • TigerConnect
  • Cisco Systems Inc.
  • UDG Healthcare PLC
  • Spok Inc.
  • NEC Corporation
  • Intelligent Business Communication
  • Voalte

Scope of the Clinical Communication and Collaboration Market

Report Highlights Details
Market Size USD 4.2 Billion by 2030
Growth Rate CAGR of 11.6% From 2021 to 2030
Largest Market North America
Fastest Growing Market Asia Pacific
Base Year 2021
Forecast Period 2021 to 2030
Segments Covered Component, End Use, Deployment, Region
Companies Mentioned Jive Sotware, Microsoft Corporation, Vocera Communications, Inc., Everbridge, Ascom, Spok Inc., TigerConnect, Cisco Systems Inc., UDG Healthcare PLC, Voalte, NEC Corporation, Intelligent Business Communication

 

Segments Covered in the Report

By Component

  • Solution
  • Service

By End Use

  • Hospitals
  • Clinics

By Deployment

  • Hosted
  • On-Premise

By Geography

  • North America
    • U.S.
    • Canada
  • Europe
    • U.K.
    • Germany
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
  • Rest of the World

Frequently Asked Questions

What is the current size of clinical communication and collaboration market?
According to Precedence Research, the global clinical communication and collaboration market size was reached at USD 1.5 billion in 2021 and projected to hit USD 4.2 billion by 2030.
The global clinical communication and collaboration market is growing at a CAGR of 11.6% from 2021 to 2030.
The global clinical communication and collaboration market is primarily driven by the rising need for the effective communication systems in healthcare sector to eliminate the medical errors that occurs due to lack of effective communication.
The major players in the clinical communication and collaboration market are Vocera Communications, Inc., Jive Sotware, Microsoft Corporation, Everbridge, Ascom, TigerConnect, Cisco Systems Inc., UDG Healthcare PLC, Spok Inc., NEC Corporation, Intelligent Business Communication, Voalte.
The North America accounted for over 30% of the market share in 2020 and is predicted to sustain its dominance during the forecast period.

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