Salesforce, Anthropic partner to deliver Claudeforce

In August 2026, Salesforce and Anthropic announced Claudeforce, an expanded strategic partnership that will help connect Anthropic’s Claude with Salesforce’s enterprise data, workflows, business rules, and governance capabilities. The partnership launched with Salesforce in Claude, a plugin featuring 37 prebuilt sales skills. The companies also said the capabilities will allow sellers and agents to work with live revenue information, update pipelines and take actions through Salesforce from within Claude. The companies also planned to expand the integration across Claude, Salesforce and Slack.

Administrators connect Salesforce in Claude once, with authentication and permissions managed centrally, according to the companies. The partnership also extends in the other direction, with Claude available within Salesforce. Claude is being used as a reasoning model for the Atlas Reasoning Engine and is available in Agent Builder, while also powering Agentforce Vibes and Agentforce Coworker by default.

Through Amazon Bedrock, Claude is also available within the Salesforce Trust Boundary, which the companies said allows customers, including regulated organizations, to deploy domain-specific AI while keeping data and AI workloads within the boundary. Slack is another part of the expanded arrangement. Claude is the default model for Slack and is being used across Slackbot, Claude Tag and Slack Code. The companies said the integration is intended to connect conversations and decision-making in Slack with actions carried out through Salesforce.

The relationship also includes reciprocal adoption. Salesforce is using Anthropic’s Claude across several internal and customer-facing applications, while Salesforce is Anthropic’s preferred CRM and Slack is its preferred multiplayer work platform for internal teams.

Impact on the AI Market

Salesforce said Salesforce in Claude is enabled by AIforce, which is its enterprise framework for connecting business data and workflows to AI agents through MCP servers, APIs and CLI tools. The arrangement is intended to allow Claude to work with Salesforce information while actions continue to be governed by Salesforce’s existing business rules. The initial sales capabilities include meeting preparation, deal-health reviews and pipeline reviews. Salesforce and Anthropic said the system can use information from Salesforce, Slack and other connected sources to generate a tailored dashboard containing accounts, pipeline information and other live data.

According to Stokes, Salesforce users are seen increasingly leveraging Claudeforce in order to vibe code their own CRM interfaces, creating purpose-built command centers for how they want to run their teams. They have also been using it extensively for forecasting purposes.

Impact on the Enterprise Artificial Intelligence (AI) Market

The global enterprise artificial intelligence (AI) market size is estimated at USD 20.93 billion in 2025 and is anticipated to reach around USD 592.51 billion by 2035, expanding at a CAGR of 39.70% between 2026 and 2035.

According to Precedence Research, the deployment of AI apps in businesses is rising in popularity. Businesses are rapidly seeing the benefits of integrating AI into daily operations. AI has been shown to be helpful to businesses in a variety of ways that alter how businesses interact, innovate, and improve their operations. Government, retail, financial services, manufacturing, the automobile industry, and advertising are just a few of the main end-use industries that employ artificial intelligence services.

One of the main reasons fueling the market expansion is the end-use industries' rising digitalization. Additionally, the manufacturing industry has experienced tremendous development as a result of new technologies including edge computing, augmented and virtual reality (AR/VR), industrial robots, self-driving cars, digital manufacturing, industrial internet of things (IIOT), and digital manufacturing. These solutions aid in enhancing the personalization, adaptability, and agility of production processes. In addition, the development of trustworthy cloud computing infrastructures and advancements in dynamic AI solutions for preventative maintenance, consumer behavior research, and the identification of fraud and threats are giving market growth a significant push. Additionally, the market growth is being positively impacted by the extensive product usage among several companies for analyzing and interpreting massive volumes of data.

Impact on the Enterprise Software Market

The global enterprise software market size accounted for USD 251.02 billion in 2024 and is projected to hit around USD 280.49 billion by 2025, and is anticipated to reach around USD 761.73 billion by 2035, expanding at a CAGR of 11.74% from 2025 to 2035.

According to Precedence Research, the technological trend of improving business standards, norms, and data accessibility is expected to concentrate on data-centric solutions to help in the growth of the enterprise software market during the assessment period. Enterprise software improves precision and increases a company's net productivity, resulting in increased adoption of this software worldwide. Business intelligence, web conferencing and collaboration, customer relationship management software, enterprise planning systems, supply chain management, and enterprise resource planning are the different types of enterprise software mainly demanded by the industry. 

Enterprise software providers are expanding in emerging markets due to greater investments in system modernization and government support for digital transformation. The enterprise software market is expected to maintain strong growth as companies modernize legacy systems, adopt cloud platforms, and integrate AI into daily workflows.

Expert Opinion

“We’re bringing together the world’s #1 AI and #1 CRM, the best of both worlds,” said Marc Benioff, Chair and CEO, Salesforce. “By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts.”

“We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world’s leading businesses turn to Claude for their most important work,” said Dario Amodei, CEO and Co-Founder, Anthropic. “Salesforce in Claude brings this same frontier intelligence into the systems where much of the world’s commercial activity happens.”