AI Agents in Financial Services Market Revenue to Attain USD 6.54 Bn by 2035
Published: 30 Dec 2025
Author: Precedence Research
AI Agents in Financial Services Market Revenue and Trends 2026 to 2035
The global AI agents in financial services market revenue surpassed USD 1.79 billion in 2025 and is predicted to attain around USD 6.54 billion by 2035, growing at a CAGR of 13.84%. This market is experiencing unprecedented growth, driven by the increasing need to enhance operational efficiency and reduce costs.
What Are the Factors That Have a Significant Contribution to the Growth of the AI Agents in Financial Services Market?
The increasing need for enhanced risk management and fraud detection is anticipated to contribute to the overall growth of the market during the forecast period. AI agents can effectively monitor transactions in real-time to identify anomalies or suspicious patterns, proactively detecting any cybersecurity threats. AI agents in financial services assist in automating repetitive and data-heavy tasks such as data entry, transaction processing, and compliance checks, significantly reducing manual effort and human error. The AI agents in financial services market are also experiencing significant growth, primarily supported by the rapid digital transformation, rising regulatory pressure, and compliance needs.
Segment Insights
- By type, the conversational agents segment held about 42.7% share of the market in 2025, owing to ongoing improvements in adaptive learning and deeper integration with CRM and core banking systems. These capabilities enable more contextual, personalized, and efficient interactions across customer service, sales, and digital banking touchpoints.
- By technology, the machine learning segment held the largest market share, accounting for 40.4% share in 2025. Machine learning (ML) is widely adopted across the financial services to improve risk management, drive efficiency, and personalize customer experiences.
- By application, the customer service & chatbots segment dominated the market, accounting for 32.5% market share in 2025. Customer service & chatbots deliver transformative benefits by transforming customer interactions in the financial services industry. An AI-driven fintech chatbot provides automated customer interaction support and effective solutions for financial inquiries.
- By enterprise size, the large enterprises segment maintained a leading position in the market in 2025, accounting for an estimated 76.5% share. This dominance is driven by the ability of large organizations to invest in comprehensive, enterprise-wide platforms that support complex data environments, advanced analytics, and strict governance requirements. Large enterprises also prioritize scalability, integration across multiple business units, and long-term digital transformation initiatives, which reinforces their higher adoption levels.
- By end-user, the banks segment accounted for the majority market share at 40.5% in 2025. Banks are increasingly utilizing AI agents across various functions for enhancing customer service, operations & risk management, and detecting suspicious activity in transactions.
Regional Insights
North America dominates the global AI agents in the financial services market, supported by a mature banking ecosystem, high cloud adoption, and strong institutional readiness for advanced automation. The region benefits from well-established core banking infrastructure and early deployment of AI-driven systems across customer service, risk management, and back-office operations.
Regulatory institutions such as the Federal Reserve in the United States and the Bank of Canada play an important role in shaping responsible AI adoption by encouraging innovation while emphasizing governance, transparency, and risk controls. This regulatory clarity is enabling financial institutions to deploy AI agents with greater confidence in compliance-sensitive environments.
Technological innovation across the region is increasingly focused on improving customer engagement through conversational AI, automating loan origination and credit assessment workflows, and strengthening fraud detection and anti-money laundering monitoring. AI agents are being embedded into digital banking channels to provide real-time assistance, personalize financial recommendations, and accelerate transaction processing.
In September 2025, Auquan, the market leader in AI agents for mission-critical financial services work, announced its Credit Agent, the first and only AI agent that autonomously completes entire credit analysis and monitoring workflows to provide a comprehensive evaluation of lending opportunities and borrower performance. Auquan’s AI agents independently execute workflows end-to-end, from data gathering through structured reporting, freeing professionals to focus on high-value work. 40% of the top 50 global financial services firms use Auquan’s AI agents.
On the other hand, the Asia Pacific region is emerging as one of the fastest-growing markets for AI agents in financial services, driven by rapid digital transformation and widespread adoption of digital banking platforms. Financial institutions across the region are increasingly deploying AI agents to support high-volume customer interactions, automate service delivery, and manage complex financial workflows as consumers shift toward mobile-first and branchless banking models.
Strong government backing further accelerates adoption. Policymakers and regulators in countries such as China, India, Singapore, and Japan are actively promoting the use of artificial intelligence across financial services through digital finance initiatives, regulatory sandboxes, and national AI strategies. This support enables banks and fintech firms to experiment with and scale AI agents in compliance-sensitive environments.
AI agents in the region are increasingly used for customer service automation, real-time fraud detection and risk management, credit assessment, and personalized financial advisory services. As transaction volumes rise and financial inclusion initiatives expand, AI-driven agents help institutions improve operational efficiency, enhance customer experience, and manage risk at scale, positioning Asia Pacific as a key growth engine in the global AI agents financial services market.
AI Agents in Financial Services Market Coverage
| Report Attribute | Key Statistics |
| Market Revenue in 2025 | USD 1.79 Billion |
| Market Revenue by 2035 | USD 6.54 Billion |
| CAGR from 2026 to 2035 | 13.84% |
| Quantitative Units | Revenue in USD million/billion, Volume in units |
| Largest Market | North America |
| Base Year | 2025 |
| Regions Covered | North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa |
Recent Development
- In July 2025, SAP Fioneer, a leading global provider of financial services software solutions and platforms, announced the launch of its AI Agent: an expert-built solution designed to intelligently enhance the core operations of financial services institutions. The first release of the Fioneer AI Agent lays the foundation for banks and insurers to automate processes, gain real-time insights, and make smarter decisions using natural language and without the need to share data externally.(Source: https://financialit.net)
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